We are working to address these issues and any others that arise as soon as possible. We appreciate your patience and hope to resolve these in a timely fashion.
When a user, who has a Federated / Enterprise ID of Spark for Education (Spark for K-12 (Primary & Secondary) or Spark for Higher Education), logs in to use a machine which has a shared device license installed on it, the following behavior occurs:
User cannot access the Adobe Fonts service. Intended behavior would be access to Free fonts.
User cannot access InDesign’s publishing service. Intended behavior would be unlimited publishing.
User cannot share unlimited number of prototypes in Adobe XD. Intended behavior would be unlimited sharing of prototypes.
Lightroom does not launch. Recommend using Lightroom Classic which does launch. Intended behavior is that Lightroom launches.
Users entitled with Creative Cloud All Apps Named User have a full paid user experience on every machine, including shared device license machines, do not encounter this issue.
- In Higher Education only, users who create their own free Adobe ID and use that to log into a shared device license machine, do not encounter this issue.