Symptoms

When you request a page through the dispatcher you get a 403 access denied error. You check your server log file and you see something similar to:

[Thu Feb  9 15:19:05 2006] [error] [client 10.129.19.106] (13)Permission denied: access to 
/db/en/gb/cqNetwork.html failed because search permissions are missing on a component of the path

You check your dispatcher logs and you see something similar to:

[Thu Feb  9 15:19:02 2006] [E] [31375] Unable to write to cachefile: No such file or directory

Cause

Dispatcher can not access cached files because of the file permissions.

Resolution

Check your user rights (user specified in your webserver, default: nobody user) and make sure that this user has read & write access to the cache directory and files.

Applies

All dispatcher versions

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