Issue

When you load an eCatalog viewer after publishing with search data, there are no search results.

Solutions

Do one or more of the following:

  • Run a Full Publish with Search data. The process is asynchronous, so even if the publish job has finished, the search server could still be processing the data.
  • Even though the publish job is complete, the data could still be waiting for ingestion into our search database. If the issue persists, contact Tech Support.

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