Acrobat Sign tracking pixel

Overview

Adobe Acrobat Sign employs an invisible tracking pixel in the email to recipients to update the sender when the email is opened/viewed and to properly log the viewing as an event in the transaction record.

This pixel is used for the benefit of the sender and signer to affirm the delivery of the agreement email and to evaluate the reliability of the email delivery systems. Adobe does not use the email opening data for tracking recipient behavior, nor does it collect any personal identifiable information.

"Viewed" events are created in both the activity log of the agreement as well as the audit report.

Viewed event in the Audit report

Additionally, users can leverage the "Agreement viewed" event to populate their personal notification report and send an email notification when the event is recorded.

Viewed notification option for users

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