Enable logging in the Adobe Connect application for desktop

The Adobe Connect application for desktop or Adobe Connect 8 meeting add-in has a built-in debugging feature. It is disabled by default, but can be enabled when required.

To enable logging in the application for desktop, follow the instructions below for the appropriate operating system:

Windows: Download the attached mms.zip file to the workstation where you want to enable logging. Extract the mms.cfg file and place a copy in: C:/Windows/system32/Macromed/Flash (32-bit Windows) and C:/Windows/SysWOW64/Macromed/Flash (64-bit Windows).

Download mms.cfg file to generate the logs on Windows OS.

Mac OS: Download the mms.zip file to the workstation where you want to enable logging. Extract the file into this directory: MainDisk:Library:Application Support:Macromedia

Download mms.cfg file to generate the logs on mac OS

Ubuntu: No mms file is required; the log is created automatically

Adobe Connect creates the log file the first time that you enter a meeting room. By default, the log file is named adobeconnectaddin.log, and is created in the following folders:

• C:/Users/{user}\Documents (Windows Vista and Windows 7)
• MainDisk:Users: (Mac OS)
• ~/ (Ubuntu)

The following configuration parameters can be edited in the mms.cfg file to control the logging functionality. Enable the SingleFileLogging parameter in mms.cfg file.