Learn how to use Social Learning web as a learner

Social learning is a platform in Captivate Prime which engages users to share ideas and meaningful insights in an informal environment. It is a methodology which supplements the idea of traditional learning. Completing an online course does not give an advantage to users to interact with their peers at a social level.

By simply attending a training, does not guarantee that users retain everything that is taught. On the other hand, social learning allows users to use the expertise around them to get exactly the information they need. In turn users can quickly apply that information to complete a task, and achieve a goal.

Similarly, Captivate Prime Social Learning feature allows users to be able to interact with one another by being able to share and learn from content.  

On this platform, the different type of content that can be shared are video, audio, screenshot, text, question, and poll. Users can also share their online learnings with their peers by using the Share to Social bookmarklet. For more information, see Share to Social Learning.

Content can also be posted inside a board with the help of the Adobe Captivate Prime desktop application. For more information, see Adobe Captivate Prime app for desktop.

Note:

Only if the administrator enables Social Learning, the feature is visible to a learner .

Social Learning dashboard
Social Learning dashboard

Sl. No.

Terminology or Concept

Brief Explanation

A

My Boards

A board is collection of posts created by a user. My boards display all the posts that the user has participated, created, and followed.

B

All Boards

In the All boards page, users can view the boards created by all learners that share activity scope.

C

Comment

Users can comment and view posts that are created in boards. 

D

Reply

Users can reply to comments that are made on posts inside a board.

E

Upvote/Downvote

Click the upvote and downvote button to like or dislike a post.

F

Social Leaderboard

In social leaderboard, users can view the names of learners with the number of points they have gained by participating in Social Learning.

G

People I follow

Here users can view the names of other learners they follow and the number of posts they have created.

H

Popular Skills

In the All boards sections, the skills that have been frequently used by learners can be viewed along with the number of posts they have created using that skill.

I

Share to social

Share to Social is a bookmarklet that allows users to share their online learnings like web pages and blogs directly to Captivate Prime Social Learning.

J

New Post

New post button allows users to create and post content inside boards.

K

My Skills

My Skills section display the names of skills that users have used for sharing content or creating a board.

Creating content as a post

Content is created as a post inside a board. To create a post, follow the below steps:

  1. Click New Post.

    New post
    New post
  2. Select any of the following types of contents to be posted: Text, question, video, audio, poll, and screenshot. Existing content can be uploaded from users system or from the Adobe Captivate Prime desktop application's gallery.

    Use Adobe Captivate Prime desktop app to record a video or screen, audio, and take a screenshot. For more information, see Adobe Captivate Prime desktop application

    Types of post
    A. Captivate Prime Gallery B. Upload file C. Capture Screen D. Record Audio E. Record Video F. Text G. Mark Question H. Add Poll 
  3. Search for a board or skill that relates to the post. If the board does not exist, click Create a New Board

    Create a board
    Create a board
  4. From the pop-up dialog box, fill in the details, select the following type of board:

    • Public – Participation and visibility of posts is available to all users.
    • Private- Post is only visible to the creator of the board, moderators, and user(s) added to the board.
    • Restricted- Only board owner, administrator, and board moderators can create post. Other users can participate by commenting/replying, upvoting/downvoting and so forth. 
    New board dialog
    New board dialog
  5. To share content, click Post. On clicking Post the user gets a notification.

    The content is posted based on the curation setting set by the administrator for Social Learning content which can be curated by Board Moderators/Subject Matter Experts.

    Notification
    Notification
  6. Users receive notifications when their post is approved or rejected, if the administrator has set the curation setting to Manual-Only curation. If the post is rejected, click the Click to Review hyperlink to review comments given by the board moderators or Subject Matter Experts (SMEs).

    Content created by users are curated by Board moderators or Subject Matter Experts.

    Content rejection reviews
    Content rejection reviews

Viewing approved content

Once a post is approved, it is displayed in a Social Learning board. Users can now, comment, reply, upvote/downvote on the post.

Users can use the following type of content to make a comment: Record Screen, webcam, or both, Record Audio, Take Screenshot, Upload File, Captivate Prime Gallery. 

Actions on posts after approval
A. Show Comments B. Add comment C. Types of comment D. Upvote / downvote E. Reply 

Content in Social player

In Captivate Prime, videos, static content like presentations and images are posted inside Social player in a board. You can uploading a file from your system, recording a video/screen, and capture a screenshot with the assistance of Adobe Captivate Prime desktop application.

Once the user has finished posting some content, it can be viewed by other learners in their activity scope. On Social player learners can view, comment/reply, upvote/downvote, and report abuse. 

Social player functionalities
A. Control panel arrow key B. Upvote/downvote  C. Collapsed menu icon D. Reply E. Add comment F. Comments icon G. Rewind by 10 secs H. Play button I. Forward by 10 sec J. Enter/Exit fullscreen 

To comment/reply, upvote/downvote on social player, follow the below steps:

  1. Click the full screen button from the lower-right corner of the social player.

  2. To view the player controls on the screen, click the downward facing arrow.

  3. To view the comment section, click the comments icon from the lower-left corner of the screen.

  4. Users can comment/reply, upvote/downvote, and report abuse.

  5. Click the Esc key to exit full screen mode.

Supported content formats

Content type

Extensions

Video

wmv, f4v, asf, 3gp, 3g2, avi, mov, h264, m4v, mp4, MPEG, mpg

Audio

mp3, amr, m4a, wav, wma, aac

Static Files

PDF, ppt, pptx, doc, docx, xls, xlsx

Image

jpg, jpeg, png, bmp, gif

Actions that can be done on a post

Click the collapsed menu icon from the upper right corner of a post to view its options. The following menu list is displayed: Edit, add to my story, copy URL, delete and report.

Only some users have permissions to perform particular tasks. The following types of users are content owners, board moderators, and the administrator of the organization. 

Sl. No.

Action

Explanation

1

Edit

Edit allows the creator of content to correct or modify their post.

2

Add to my story

A story is a collection of content curated by a user. Users can set the visibility of the content to Private or Public.

3

Copy URL

This option allows all users to copy the URL of a board or post and share it.

4

Delete

Delete option removes  the post after user’s confirmation.

5

Report

Every user has permissions to report an abuse of a post if it violates their privacy, or its content is inappropriate.

Once a post is reported, a notification is sent to the board administrator and moderators for further actions.

Add to my story

Social story allows users to add or create stories with posts created by them or other users.

To add a post to a story, follow the below steps:

  1. Click the collapsed menu icon from the upper right corner of a post and click Add to my Story.

    Add to my story
    Add to my story
  2. From the Select story dialog, select a relevant story to add the post. If there are no relevant existing stories, create a story by clicking New Story.

    Select or add a new story
    Select or add a new story
  3. From the New Story dialog, fill in the Story Name and description fields. You can also set the visibility of the story to Public or Private.

    New story
    New story

    Note:

    To view stories created by users, click user's name from the profile menu options.

User privileges for performing the actions on a post

 

Content owner

Any user

Board moderators

Administrator

Edit

Yes

No

No

No

Add to my Story

Yes

Yes

Yes

Yes

Copy URL

Yes

Yes

Yes

Yes

Delete

Yes

No

Yes

Yes

Report

Yes

Yes

Yes

Yes

Viewing Content in boards

Boards are a collection of posts. Every board in Social Learning is created based on a skill. In Social Learning, users can view the All Boards page and My Boards page.

In the All Boards page, posts or boards created by all users in a activity scope are visible. But in the My boards page, only boards created, followed and participated by a user is visible.

In the My Boards Page, the boards visible can be filtered according to the following: All, Created by me, Commented by me, Followed by me

Board filter options
Board filter options

In both, My Boards and All boards, users can sort the boards by Relevance or Date.

Options to sort boards
Options to sort boards

While creating a post, if there are no relevant boards to the post, click Create a new board.  To view, edit, delete, report, copy URL and add a board to your favorite board list, follow the below steps:

  1. Click the board name or click Go to board.

  2. From the boards page, click the collapsed menu icon and select an option from the drop-down list.

    Board options
    Board options

Users can view the following options on a boards page:

  • The number of posts, views, and people following the board is visible on this page. The name of the board creator and date that the board was created is also displayed along with the top SMEs for the board.
  • The names of boards added to a user's favorite board list is also displayed.
Board page options
A. Favorites B. Activity rate C. No. of posts created in board D. No. of board views E. No. of people following board F. Board creation date G. Board creator H. Top SMEs in this board 

Share to Social

Share to Social is a bookmarklet that allows users to share their online learnings like web pages and blogs directly onto the social page as a post. For more information, see Share to Social Learning.

Share to Social bookmarklet
Share to Social using bookmarklet

My Skills

Users can view the skills and number of posts or boards created using a skill in the My Boards page. To view all skills used by the user while creating a board, click See all Skills.

My Skills
My Skills

People I Follow

In the My Boards page, users can view the names of people they follow and the number of posts they have created.

People I follow
People I follow

To follow other users, follow the below steps:

  1. To view another user's profile page, click their name.

  2. Click follow/ unfollow button to perform the desired action.

    Follow another user
    Follow another user

Social Leader board

Social leaderboard enhances gamification. Activity points are awarded to users on creation of a new post/board, on getting an upvote for his/her post, on providing the right answer to a question and other participations in Social Learning.

The total number of points and new posts for all users in the same scope is visible in the social leaderboard list. The learner with the maximum number of points appears on top of the social leaderboard list followed by the other learners accordingly.

Click Go to Leaderboard in the My Boards page to view all learners and the number of points they have been awarded.

Social Leaderboard
Social Leaderboard

Activity points

The number of activity points given to users are based on Social activities performed.

Activity points are awarded to users for the following:

  • 5 points for creating a board.
  • 5 points for adding a post as text, or question type.
  • 2 points for commenting on any post.
  • 1 point is awarded to the user who is the first to start using a board. Users gain a total of 20 points for the first 20 new posts posted in that board.

How to become a Subject Matter Expert (SME)

A subject matter expert (SME) is a person with the expertise in a particular skill. In Captivate Prime Social Learning, users are designated as SME’s based on the maximum number of activity points awarded to them for a skill.

Top SMEs have the privilege to curate learner’s content before it gets posted in a board in Social Learning.

The administrator of the organization also has the privilege to add more points to a learner to make them a SME for a skill.

How to curate content as a SME?

  1. On creation of a new post or board by a user, the SME gets a notification displaying that a post on a board is awaiting curation. 

    Notification
    Notification
  2. To moderate the post, click the Click to review link. This action navigates the SME to the content moderation page which looks like the below screenshot.

    SME content curation page
    SME content curation page
  3. To rate content based on percentage of relevancy it has to a board's skill, select the color in the relevancy scale. The first color is rated as irrelevant (10% relevancy) and the last color represents very relevant(100% relevancy). 

  4. It is recommended that the SME types a comment based on a particular relevancy score given. Users get a better understanding of why their post is rejected on reading the comment.

Search in formal and informal learning

Every page in Social Learning has the search field which allows users to look for any board, skill, or content. Search by typing in the search field and click the search icon or press the Enter key on the keyboard.

Search in informal and formal learning
Search in informal and formal learning

The following pages in informal learning have a search field: My boardsAll boardsBoards page, user's Profile page, and other learner’s profile page.

When a user search's for content in the Informal Learning , the total number of search results for the content in the informal and formal learning of Captivate Prime is displayed.

Similarly, the number of search results found in informal learning is displayed while searching content in a Formal Learning page.

Search results
Search results in formal and informal learnings page

In informal learning board's page, only board-related searches can be made. Any search not related to a board is not displayed.

View user profile

If Social Learning is enabled for a learner, then the user can view their profile on clicking their profile image in the upper-right corner of Social Learning and clicking their name from the drop-down list.

Profile
Profile

In the profile page, learners can view the total number of points gained, number of posts created, and the number of followers they have.

Learners can also view the skills for which they are designated as a Subject Matter Expert.

The learner’s page  also displays the learner’s curated stories, recent activities performed, and the people followed by them.

Notifications

On approval or rejection of a post by SME, users receive a notification which can be viewed on clicking the notifications icon at the upper right corner of the window. Users are able to view notifications Social Learning and Formal Learning activities. 

Notification
Notifications

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