As an admin on the Adobe Admin Console, after you've chosen your identity type and set up identity, your next task is to add users to the Admin Console.

Why add users to Adobe Admin Console

Adobe enterprise and teams, broadly defines two types of users:

Administrators (admins)

Enterprise or teams admins perform adminstrative tasks on the Admin Console. So, you add admins to define a flexible administrative hierarchy that enables fine-grained management of Adobe product access,  and usage, and other adminstrative tasks.

All admins must necessarily be added to the Admin Console. When adding them, the administrative privileges are based on their administrative roles.

End users

We define end users as users in your organization or institution who use the Adobe products and services that your organziation or instituion has obtained as part of the agreement with Adobe.

Adding end users depends on your licensing method:

Named User Licensing: All end users must necessarily be added to the Admin Console. You then add these users to products (for teams) or product profiles (for enterprises) to give them Adobe product and service entitlements.

Shared Device Licensing: You need to add these users to the Admin Console if you plan to configure your shared devices to be accessible by Organization users only.

Note:

While in large organizations, these roles are usually distinct, in small organziations (teams) or institutions, end users are often given administrative privileges. The Admin Console doesn't place any restrictions on which users in an organization are assigned administrative roles or given product and service privileges.

Decide your user management strategy

Depending on your requirements, you can add users individually on the Admin Console or you can use one of the available bulk upload methods.

  Individually (Admin Console) CSV Bulk upload (Admin Console) User Sync Tool User Management REST API
Description

Manage users individually in the Admin Console.

Manage users with CSV file upload in the Admin Console.

Add / edit user and group information from your organization's LDAP to the Adobe Admin Console.* Add / user and group information using REST API endpoints.**
Supported Idenity types All Federated ID and Enterprise ID
Max. updates per operation 1 5000 Unlimited
(Maps to your organization's LDAP)
Requires understanding of Adobe Admin Console Creating and updating .csv file formats, preferably using Microsoft Excel
  • macOS Terminal or Windows Command prompt
  • Understanding of LDAP
Working knowledge of a programming language (such as Python) to consume REST APIs
Where to get details

Manage individual users

Help dcumentation

Export user data

User data

As the System administrator, you can download data for users who are currently registered in the Admin Console to a CSV file. You can then make the required updates to the user data in the CSV file and upload the CSV file back to the Admin Console. For more details, see edit multiple users.

The CSV file that you download contains the data as defined in the CSV File format section above.

To download the user data, navigate to Users > Users in the Admin Console. Click  in the upper-right corner of the Users page, and choose Export users list to CSV.

The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.

License deficit report

If you have purchased Enterprise products in VIP, you can download a report license deficit report (in .csv format). For each product that you have purchased, if you have assigned more users to the product than the number of available licenses, this report displays the shortfall of licenses.

To download the user data, navigate to Users > Users in the Admin Console. Click  in the upper-right corner of the Users page, and choose License Deficit Report.

The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.

Note:

If you are an ETLA customer, this report doesn't display any data. Also, if your organization has purchased Experience Cloud products on the Admin Console, license deficit data is not reported.

License status report

If you have purchased Enterprise products in VIP, you can download a report license status report (.csv format). For each user, this report displays if products are delegated to that user and if the user is provisioned a license.

Note:

Product Delegated: A product is said to be delegated if a user has been assigned the product.

Product Provisioned: A product is said to be provisioned to a user if the user has the privilege to use the product. In other words, a license is available for the product.

If you are an ETLA customer, this report displays Yes for both the Product Delegated and Product Provision fields. This is irrespective of the licenses you have allocated to the users for a product.

See the Overview tab on the Admin Console to compare the statuses of licenses delegated and licenses provisioned for each product that your organization has purchased.

To download the user data, navigate to Users > Users in the Admin Console. Click  in the upper-right corner of the Users page, and choose License Status Report.

The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.

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