Use the Offers console to create offers that you can use in activity experiences. Creating offers in the Offers console saves time when several experiences require the same offer:
- Create the offer once in the library and use it in multiple experieces of your brand activities.
- Change the offer in the library and the change affects all of the experiences that use it.
The Offers console organizes offers by brand. Each brand contains a library of offers that can be used in a brand's experiences. Use folders to define a heirarchical structure for organizing offers in each library. A logical folder structure enables authors to easily find offers by browsing. Tagging and search tools also enable authors to find offers.
Create a brand with which your offers are associated. Open a brand in the Offers console to access its offer library where you can create folders and offers.
When you create a brand using the Offers console, it also appears in the Activities console where you can add and administer activities for the brand.
Add a folder to the offer library of a brand to organize and store offers. You can create a folder below the brand or below other folders.
Add an offer to a brand's offer library so that it can be added to the brand's experiences. When you add an offer you provide a title. You can also associate the offer with one or more tags for enhancing searchability.
After you create the offer you can open it to author the content.
Open an offer and edit the content as you want it to appear in the experiences that use it. When you edit an offer that is used in any experiences, your changes appear in the experiences.
You can open an offer from a folder in an offer library or from search results. You can also open an offer from an experience that uses the offer.
Delete an offer when it is no longer needed. When you attempt to delete an offer that is used in an experience, you are prompted to confirm the deletion. Confirming deletes the offer and removes it from the experiences.
You can delete an offer while viewing either folder contents in an offer library or search results.
The current search criteria appear next to the search results. You can also sort the results by column in ascending or descending order. You can perform a search from any folder of any offer library. The search results are the same regardless of the current folder.