JavaScript errors when using Internet Explorer

When you use the author instance with Internet Explorer 6 or 7, the browser sometimes throws JavaScript errors.

For example, you receive the error, "CQ is undefined on /libs/wcm/content/siteadmin.html," or "Invalid character."

Solution

By default, CQ5 compresses js and CSS files for better performance.

To disable gzip compressing of js and CSS, do the following:

  1. Open http://{host:port}/system/console/configMgr.
  2. Select CQ HTML Library Manager from the list.
  3. Deselect the Gzip checkbox.
  4. Save.
  5. Open http://{host:port}/crxde.
  6. Log in as admin.
  7. Browse to /var/clientlibs and delete all subnodes.
  8. Click "Save All."

Another option is to use Firefox.

Additional information

Internet Explorer 6 and 7 have known issues related to decompressing gzipped data:

For debugging the javascript errors further with Internet Explorer, you could use Visual Web Developer [1] or the IE Developer Toolbar [2].

[1]: https://blog.berniesumption.com/2007/03/
[2]: http://www.microsoft.com/downloadS/details.aspx?familyid=E59C3964-672D-4511-BB3E-2D5E1DB91038&displaylang=en

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