Sign in to your Adobe Account.
Last updated on
16 December 2025
Learn how to change the email address for your educator account.
If you need to change your primary email, you can do so through Adobe Account. Changing your email address can have significant consequences for your account, as your email’s domain helps verify your status as an educator. Changing your email to one outside of your school’s domain will result in losing your status as an educator. Changing your email to one inside your school’s domain will retain your status as an educator.
Note
An email domain is the part of an email address that comes after the @ symbol. For example, in the email janedoe32@example.edu, the domain is example.edu.
Changing the email address to one within your school’s domain
In the Account information and access section, select Change next to Primary email (Adobe ID).
Enter your new email address, and then select Change.
Enter the confirmation code sent to your new email address, and then select Verify.
You'll be sent to the sign-in screen. Reauthenticate and your email change will be successful.
Changing the email address to one outside your school’s domain
Sign in to your Adobe Account.
In the Account information and access section, select Change next to Primary email (Adobe ID).
Enter your new email address, and then select Change.
Review what access you will lose by changing your email.
Note
By changing your email, you will delete all classroom data, revoke students’ access, and remove their assets. Additionally, you will lose access to your Classroom profile, including:
- Any classrooms you created.
- Access to all files created by you and shared with you.
- Access to any premium features.
If you want to proceed with changing your email, check the I Acknowledge box, then select Yes, change my email.
Enter the confirmation code sent to your new email address, and then select Verify.
You'll be sent to the sign-in screen. Reauthenticate and your email change will be successful.
