Lightroom not importing Live Photo's JPEG from iPhone | macOS

Issue

When you import Apple's Live Photo from an iPhone 6s and newer device into Lightroom installed on your Mac, Lightroom doesn't import the image file (JPEG) associated with the Live Photo; it only imports the associated movie file (.mov).    

Product versions affected

Lightroom CC 2015.8/Lightroom 6.8 and earlier

Operating system

macOS

Solution

Update to the latest version of Lightroom

This issue was resolved in the Lightroom CC 2015.9/Lightroom 6.9 release.

To get the latest features and bug fixes, keep your Lightroom updated to the latest version. Refer to the article Keep Lightroom up to date.   

Adobe logo

Sign in to your account