Issue

AEM Shutdown slows in AEM 6.2 and 6.3.  Thread dumps taken during shutdown show FelixStartLevel thread stuck in ungetSession calls:

"FelixStartLevel" #16 daemon prio=5 os_prio=0 tid=0x00007f8e15be3000 nid=0x3243 runnable [0x00007f8df4944000]
   java.lang.Thread.State: RUNNABLE
	at com.adobe.cq.scheduled.exporter.impl.ScheduledExporterImpl.ungetSession(ScheduledExporterImpl.java:402)
	at com.adobe.cq.scheduled.exporter.impl.ScheduledExporterImpl.unbindRepository(ScheduledExporterImpl.java:181)
"FelixStartLevel" #16 daemon prio=5 os_prio=0 tid=0x00007f8e15be3000 nid=0x3243 runnable [0x00007f8df4944000]
   java.lang.Thread.State: RUNNABLE
	at com.day.cq.polling.importer.impl.PollingImporterImpl.ungetSession(PollingImporterImpl.java:646)
	at com.day.cq.polling.importer.impl.PollingImporterImpl.deactivate(PollingImporterImpl.java:250)

Cause

Product bug CQ-96133 - The PollingImporterImpl and ScheduledExporterImpl delays AEM shutdown if the "Setup Initial Polling Configuration" thread fails with an exception. 

Resolution

Apply the latest AEM 6.2 or 6.3 Cumulative Fix Pack.

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