Many factors can affect the display of a PDF on the web, including damage to the PDF; how the website displays the PDF; the version of Acrobat, Reader, or the browser; security and cookie settings; or the status of the server on which the PDF resides. Try the suggestions below as your first troubleshooting steps.
If the PDF appears as a clickable link, you can often save the file to your desktop and open it directly. Downloading the file is a quick solution to get you going without further troubleshooting.
Choose the appropriate save or download option. The options vary depending on your browser:
Make sure Adobe Acrobat Document is selected for the file type, and save the file.
If you don't see a Save As dialog box, your browser could have opened a separate downloads window and downloaded the file automatically.
Locate the saved PDF, and double-click the file to open it. If your browser opened a downloads window, double-click the PDF in the downloads list.
Adobe releases regular security updates for Reader and Acrobat. It's likely that the latest update patch can fix a conflict with your system or browser.
Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.
Viewing PDFs within a browser, requires that the Adobe PDF plug-in is enabled.
The steps to enable the Adobe PDF plug-in vary depending on your version of Internet Explorer.
Scroll to the section of add-ons for Adobe, and select Adobe PDF Reader.
Note: Visit the Adobe Reader Help and Support page for assistance with other Reader top issues.