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  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learning Manager Learning Programs are renamed to Learning Paths. This change happens immediately after the October 2021 release and the terminology of Learning Path is reflected for all roles.

Learn how to create certifications, enroll learners, and edit published certifications.

Certify your learners on a one time basis or on a recurring time frame using this feature. Only administrators can define the certifications for learners.

As an Admin, you can create a certification program either hosted internally or conducted by a 3rd party. In case of Internal certification, define the courses that a learner has to complete to get certified. Publish the program and then assign it to learners.

Create a certification

  1. Click Certification on the left pane.
    A page appears with a list of all the draft, and published state of certifications.
  2. View certifications in various modes: 
    1. Click draft tab to see all the certifications that are in draft state. You need to complete creating them.
    2. Click Published to see all the certifications published  by you.
    3. Click All to view the certifications in all states.
    4. Sort and view the list of certifications in ascending order, or descending order or based on the date you updated them.
  3. Click Add.
    A new certification page appears.
Add new certification
Add new certification

  1. Add certificate name, and description.
Field Description
Days to complete The deadline for the certification. Enter a numeric value.

The type of certification:

  • Recurring- Choose this option if the certification needs to occur after every year, two years, or three years.
  • Perpetual- Choose this option if the certification needs to be a one time requirement.
Reassignment Choose if you want the certificate to be reassigned based on completion date or on the basis on enrolment date.
Validity (in months) 
Specify how long can the certification remain valid.
Sequencing of Courses
Decide if learners should take the courses in an ordered or unordered manner.
Enable or disable the option to let learners unenroll themselves.
Certification Issuer

Choose Internal if it belongs to your organization, or choose External for outside organization certifications.

When you choose External Certification, you see two more options-

  • Same as Approved Date
  • Submitted by Learner

Learners can specify the correct completion date for external certifications. In previous versions, the completion date was set by default by Learning Manager, based on the date of Manager’s approval date. Completion date provided by the learner should be greater than the certificate creation date.

Duration If you've chosen External Certification, then specify the duration in minutes.
Tags Enter the tags that you want to associate with the certificate. Tags are helpful when you want to search for the certificate.
Select Catalogs
Choose the catalog where the certificate is a part of.

Choose the courses to be added to the certification from Courses > Catalog tab.

Hover the mouse on each course tile, click + to add them to the certification. Click Preview to view the course as learner before adding it.

  1. Click Curriculum tab to view/verify the list of courses that you added.
  2. Click Publish.

Course instance mapping for certifications

To map the course and instance for certifications:

  1. Click Certifications from the left pane.
  2. From the list of certifications, select View certification of the certification where you want to map the course and instance.
  3. From the left pane, click Courses. The courses for the certification are displayed. Click Edit.
  4. Hover over the course where you want to set the instance mapping, select Course Instance Mapping.
  5. From the pop-up that appears, select the instance of the course that is to be delivered for the certification that you have chosen.
  6. Click Save.

Enable full catalog control

Like granting full catalog control for learning(s) or modules, you can also enable full catalog control for certifications.

Enroll or unenroll learners to the certification

For more information on enrolling learners and the steps to follow, see Enrolling Learners.

Unenrollment for learners

While creating certifications, Administrator has an option to select whether learners can unenroll themselves from the certification. If Administrator selects the option, then learner can unenroll themselves. 

Mark completion

Administrators can mark a Certification complete using the option available to them. To mark the completion of a certification, use the following steps.

  1. Open Certification > Learners.

    The Learners page opens with the list of enrolled learners.

  2. Select one/multiple/all learners to mark Certification completion using the checkbox available for each learner.

  3. Click Action > Mark completion.

    Note that if a certification has multiple courses, completion will be marked for all the courses.

Mandatory courses for external certification

In earlier releases of Learning Manager, course completion from learner in External certification was not mandatory to complete a Certificate.

You can now make courses mandatory by enabling the option Set required courses as Mandatory for Certificate Completion in the Curriculum tab while editing the cerification.

Editing a published Certification

A certification can be edited by an Administrator at a published state. At this state, the Administrator can edit all the sections of a certification and re-publish. 

To edit a published certification, click the certification card and click Edit at the upper-right corner of the page. 


While editing the sections of a certification, if you have to move out of the page, you need to re-publish the certification. You get a dialog confirmation asking you to re-publish the certification.


An admin can fetch quiz score and learner status reports. They can set the report frequency, email subject, and recipients email id. Depending on the set frequency, the recipient will get an email with the report attached.

Subscription reports
Subscription reports

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