Ръководство за работа Отказ

Social Learning in Learning Manager

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learn how to use Social Learning web as a learner

Social learning is a platform in Learning Manager which engages users to share ideas and meaningful insights in an informal environment. It is a methodology which supplements the idea of traditional learning. Completing an online course does not give an advantage to users to interact with their peers at a social level.

By simply attending a training, does not guarantee that users retain everything that is taught. On the other hand, social learning allows users to use the expertise around them to get exactly the information they need. In turn users can quickly apply that information to complete a task, and achieve a goal.

Similarly, Learning Manager Social Learning feature allows users to be able to interact with one another by being able to share and learn from content.  

On this platform, the different type of content that can be shared are video, audio, screenshot, text, question, and poll. Users can also share their online learnings with their peers by using the Share to Social bookmarklet. For more information, see Share to Social Learning.

Content can also be posted inside a board with the help of the Adobe Learning Manager desktop application. For more information, see Adobe Learning Manager app for desktop.


Only if the administrator enables Social Learning, the feature is visible to a learner .

Social learning dashboard
Social learning dashboard

Sl. No.

Terminology or Concept

Brief Explanation


My Boards

A board is collection of posts created by a user. My boards display all the posts that the user has participated, created, and followed.


All Boards

In the All boards page, users can view the boards created by all learners that share activity scope.



Users can comment and view posts that are created in boards. 



Users can reply to comments that are made on posts inside a board.



Click the upvote and downvote button to like or dislike a post.


Social Leaderboard

In social leaderboard, users can view the names of learners with the number of points they have gained by participating in Social Learning.


People I follow

Here users can view the names of other learners they follow and the number of posts they have created.


Popular Skills

In the All boards sections, the skills that have been frequently used by learners can be viewed along with the number of posts they have created using that skill.


Share to social

Share to Social is a bookmarklet that allows users to share their online learnings like web pages and blogs directly to Learning Manager Social Learning.


New Post

New post button allows users to create and post content inside boards.

Creating content as a post

Content is created as a post inside a board. To create a post, follow the below steps:

  1. Click New Post.

    New post
    New post

  2. Select any of the following types of contents to be posted: Text, question, video, audio, poll, and screenshot. Existing content can be uploaded from users system or from the Adobe Learning Manager desktop application's gallery.

    Use Adobe Learning Manager desktop app to record a video or screen, audio, and take a screenshot. For more information, see Adobe Learning Manager desktop application

  3. Search for a board or skill that relates to the post. If the board does not exist, click Create a New Board

    Create a board
    Create a board


    If you are an external or internal user, and if the Administrator has granted you access to create a board, you can ceate a board. If you do not have the permissions to create a board, the link Create a New Board does not appear. 

  4. From the pop-up dialog box, fill in the details, select the following type of board:

    • Public – Participation and visibility of posts is available to all users.
    • Private- Post is only visible to the creator of the board, moderators, and user(s) added to the board.
    • Restricted- Only board owner, administrator, and board moderators can create post. Other users can participate by commenting/replying, upvoting/downvoting and so forth. 
    New board dialog
    New board dialog

  5. Note:

    In Social Learner app, only an Admin has the capability to create private board with user groups (internal/external).

    Any other user except Admin, Author, Learner, manager, instructor, etc. cannot create private boards with user groups. They cannot see the section of user groups in while creation of private board.

    Admin only- When you choose Private, you see two options- Users and User Groups. Choose the option User Groups, and then add the user groups with who you want to share the private board.

    In the User Groups field, you can choose internal, external, or custom groups. Your private board will then be visible to all the specified user groups, irrespective of scope settings.

  6. To share content, click Post. On clicking Post the user gets a notification.

    The content is posted based on the curation setting set by the administrator for Social Learning content which can be curated by Board Moderators/Subject Matter Experts.


  7. Users receive notifications when their post is approved or rejected, if the administrator has set the curation setting to Manual-Only curation. If the post is rejected, click the Click to Review hyperlink to review comments given by the board moderators or Subject Matter Experts (SMEs).

    Content created by users are curated by Board moderators or Subject Matter Experts.

    Content rejection reviews
    Content rejection reviews

When creating or replying to a post in Social Learning, you can compose a post using the Rich Text Editor and apply different types of formatting. 

Rich text editor
Rich text editor

In addition, when creating a board, you have access to the same set of options in the Rich Text Editor. 

Create board
Create board

Viewing approved content

Once a post is approved, it is displayed in a Social Learning board. Users can now, comment, reply, upvote/downvote on the post.

Users can use the following type of content to make a comment: Record Screen, webcam, or both, Record Audio, Take Screenshot, Upload File, Learning Manager Gallery. 

Content in Social player

In Learning Manager, videos, static content like presentations and images are posted inside Social player in a board. You can uploading a file from your system, recording a video/screen, and capture a screenshot with the assistance of Adobe Learning Manager desktop application.

Once the user has finished posting some content, it can be viewed by other learners in their activity scope. On Social player learners can view, comment/reply, upvote/downvote, and report abuse. 

Social player functionalities

A. Control panel arrow key B. Upvote/downvote  C. Collapsed menu icon D. Reply E. Add comment F. Comments icon G. Rewind by 10 secs H. Play button I. Forward by 10 sec J. Enter/Exit fullscreen 

To comment/reply, upvote/downvote on social player, follow the below steps:

  1. Click the full screen button from the lower-right corner of the social player.

  2. To view the player controls on the screen, click the downward facing arrow.

  3. To view the comment section, click the comments icon from the lower-left corner of the screen.

  4. Users can comment/reply, upvote/downvote, and report abuse.

  5. Click the Esc key to exit full screen mode.

Board view in social

A Learner can see all boards in a list view. Sign in to your learner app and in your Social Learning page, click the button, as shown below: 

Board icon in Social
Board icon in Social

When you view the posts in a board format, you can then sort the posts according to Post and Contributor

Sort the posts
Sort the posts

  • If you choose Posts, the boards will be sorted according to the number of posts made in the board.
  • If you choose Contributors, the boards will be sorted according to the number of users who've commented or replied in the threads.

Skill filter

Skill filter
Skill filter

Using the Skill filter, you can select multiple skills to filter the boards. You can also clear the filters once you've selected the skills.

Activity Level filter

Activity filter
Activity filter

Using the Activity filter, you can sort the boards according to the magnitude of interactions in a board. You can sort these according to:

  • High activity
  • Normal activity
  • Low activity

In the board view, you can perform the usual board-level actions.

Board-level actions
Board-level actions

Download posts

Learners can download the content, with attachments, from Social Learning Platform, so that they can use this content offline.

Download posts in social
Download posts in social

You can download the content from the Posts or Comments or the Replies sections. You can download only one file at a time.

Both types of users (Internal or External) must be able to download the content. 

The Download button can also be seen in search results for posts or comments or replies.


You cannot, yet, download a post in the device app. This feature will be available soon.

Supported content formats

Content type



wmv, f4v, asf, 3gp, 3g2, avi, mov, h264, m4v, mp4, MPEG, mpg


mp3, amr, m4a, wav, wma, aac

Static Files

PDF, ppt, pptx, doc, docx, xls, xlsx


jpg, jpeg, png, bmp, gif

Board visible only to selected users

A learner who also has an admin role can add a user group to a private board. Any user group can be added to the private board and the users belonging to the user group only has access to the board.

If a new user are added to the user group, both users can see the private board.

If any user is removed from the private board, the user can no longer see the private board.

If multiple user groups are added to the private board, all the users of both the groups get access to the private boards.

Choose private board
Choose private board

Actions that can be done on a post

Click the collapsed menu icon from the upper right corner of a post to view its options. The following menu list is displayed: Edit, add to my story, copy URL, delete and report.

Only some users have permissions to perform particular tasks. The following types of users are content owners, board moderators, and the administrator of the organization. 

Sl. No.





Edit allows the creator of content to correct or modify their post.


Add to my story

A story is a collection of content curated by a user. Users can set the visibility of the content to Private or Public.


Copy URL

This option allows all users to copy the URL of a board or post and share it.



Delete option removes  the post after user’s confirmation.



Every user has permissions to report an abuse of a post if it violates their privacy, or its content is inappropriate.

Once a post is reported, a notification is sent to the board administrator and moderators for further actions.

Add to my story

Social story allows users to add or create stories with posts created by them or other users.

To add a post to a story, follow the below steps:

  1. Click the collapsed menu icon from the upper right corner of a post and click Add to my Story.

    Add to my story
    Add to my story

  2. From the Select story dialog, select a relevant story to add the post. If there are no relevant existing stories, create a story by clicking New Story.

  3. From the New Story dialog, fill in the Story Name and description fields. You can also set the visibility of the story to Public or Private.

    New story
    New story


    To view stories created by users, click user's name from the profile menu options.

User privileges for performing the actions on a post


Content owner

Any user

Board moderators







Add to my Story





Copy URL















Viewing Content in boards

Boards are a collection of posts. Every board in Social Learning is created based on a skill. In Social Learning, users can view the All Boards page and My Boards page.

In the All Boards page, posts or boards created by all users in a activity scope are visible. But in the My boards page, only boards created, followed and participated by a user is visible.

In the My Boards Page, the boards visible can be filtered according to the following: All, Created by me, Commented by me, Followed by me

Board filter options
Board filter options

In both, My Boards and All boards, users can sort the boards by Relevance or Date.

Options to sort boards
Options to sort boards

While creating a post, if there are no relevant boards to the post, click Create a new board.  To view, edit, delete, report, copy URL and add a board to your favorite board list, follow the below steps:

  1. Click the board name or click Go to board.

  2. From the boards page, click the collapsed menu icon and select an option from the drop-down list.

    Board options
    Board options

Users can view the following options on a boards page:

  • The number of posts, views, and people following the board is visible on this page. The name of the board creator and date that the board was created is also displayed along with the top SMEs for the board.
  • The names of boards added to a user's favorite board list is also displayed.
Board page options

A. Favorites B. Activity rate C. No. of posts created in board D. No. of board views E. No. of people following board F. Board creation date G. Board creator H. Top SMEs in this board 

Share to Social

Share to Social is a bookmarklet that allows users to share their online learnings like web pages and blogs directly onto the social page as a post. For more information, see Share to Social Learning.

Share to Social bookmarklet
Share to Social using bookmarklet

My Skills

Users can view the skills and number of posts or boards created using a skill in the My Boards page. To view all skills used by the user while creating a board, click See all Skills.

People I Follow

In the My Boards page, users can view the names of people they follow and the number of posts they have created.

To follow other users, follow the below steps:

  1. To view another user's profile page, click their name.

  2. Click follow/ unfollow button to perform the desired action.

    Follow another user
    Follow another user

Social Leader board

Social leaderboard enhances gamification. Activity points are awarded to users on creation of a new post/board, on getting an upvote for his/her post, on providing the right answer to a question and other participations in Social Learning.

The total number of points and new posts for all users in the same scope is visible in the social leaderboard list. The learner with the maximum number of points appears on top of the social leaderboard list followed by the other learners accordingly.

Click Go to Leaderboard in the My Boards page to view all learners and the number of points they have been awarded.

Activity points

The number of activity points given to users are based on Social activities performed.

Activity points are awarded to users for the following:

  • 5 points for creating a board.
  • 5 points for adding a post as text, or question type.
  • 2 points for commenting on any post.
  • 1 point is awarded to the user who is the first to start using a board. Users gain a total of 20 points for the first 20 new posts posted in that board.

How to become a Subject Matter Expert (SME)

A subject matter expert (SME) is a person with the expertise in a particular skill. In Learning Manager Social Learning, users are designated as SME’s based on the maximum number of activity points awarded to them for a skill.

Top SMEs have the privilege to curate learner’s content before it gets posted in a board in Social Learning.

The administrator of the organization also has the privilege to add more points to a learner to make them a SME for a skill.

How to curate content as a SME?

  1. On creation of a new post or board by a user, the SME gets a notification displaying that a post on a board is awaiting curation. 


  2. To moderate the post, click the Click to review link. This action navigates the SME to the content moderation page which looks like the below screenshot.

    SME content curation page
    SME content curation page

  3. To rate content based on percentage of relevancy it has to a board's skill, select the color in the relevancy scale. The first color is rated as irrelevant (10% relevancy) and the last color represents very relevant(100% relevancy). 

  4. It is recommended that the SME types a comment based on a particular relevancy score given. Users get a better understanding of why their post is rejected on reading the comment.

Search in formal and informal learning

Every page in Social Learning has the search field which allows users to look for any board, skill, or content. Search by typing in the search field and click the search icon or press the Enter key on the keyboard.

Search in informal and formal learning
Search in informal and formal learning

The following pages in informal learning have a search field: My boardsAll boardsBoards page, user's Profile page, and other learner’s profile page.

When a user search's for content in the Informal Learning , the total number of search results for the content in the informal and formal learning of Learning Manager is displayed.

Similarly, the number of search results found in informal learning is displayed while searching content in a Formal Learning page.

Search results
Search results in formal and informal learnings page

In informal learning board's page, only board-related searches can be made. Any search not related to a board is not displayed.

View user profile

If Social Learning is enabled for a learner, then the user can view their profile on clicking their profile image in the upper-right corner of Social Learning and clicking their name from the drop-down list.


In the profile page, learners can view the total number of points gained, number of posts created, and the number of followers they have.

Learners can also view the skills for which they are designated as a Subject Matter Expert.

The learner’s page  also displays the learner’s curated stories, recent activities performed, and the people followed by them.


On approval or rejection of a post by SME, users receive a notification which can be viewed on clicking the notifications icon at the upper right corner of the window. Users are able to view notifications Social Learning and Formal Learning activities. 


Лого на Adobe

Влезте във вашия акаунт