Adobe will stop hosting existing sites on Business Catalyst on March 26, 2021. Adobe encourages customers to download their data and migrate to other systems well before March 26, 2021. For detailed how-to information and assistance, see the Business Catalyst FAQ.
If you have an existing site using offline processing, there are some changes to the workflow after the R177 release. The main changes to consider are:
- It's necessary to set a new Offline payment password
- Passphrases are now unique to each order. You can no longer use the one passphrase to access all secure PDFs.
To ensure that your site is correctly set up to receive offline processing orders, see below.
When a credit card payment is made on your site, an email containing a secure PDF is sent. This email is sent to the email addresses specified in Manage offline processing settings.
To retrieve the customer credit card details, follow the below steps: