On this page Issue Workaround Applies to: Adobe After Effects 某些 Creative Cloud 应用程序、服务和功能在中国不可用。 Issue When you load a Motion Graphics template, you could recieve the following error message even if you have After Effects installed on your machine: Workaround To resolve the issue, move the Media Cache from the root directory, which is not supported by After Effects. Legal Notices | Online Privacy Policy