Applies to: Captivate 9 Captivate 9.0.2 某些 Creative Cloud 应用程序、服务和功能在中国不可用。 What to do if Captivate 9 fails to install in Mac OS 10.12. While installing Adobe Captivate 9 on Mac OS 10.12, you may encounter the pop-up message as shown below: Error message These errors occur when you install Captivate using the local install packages. Perform the following steps to launch the installer properly: Mount the Disk Image file for Adobe Captivate 9. Open the mounted DMG file. Right-click or Ctrl+click on Install.app and select Show Package Contents from the context menu. Show Package Contents Navigate to Contents > MacOS. Double-click the Unix executable called Install. Install Captivate A terminal window opens and initializes the installer. You can see the following installation options: Install in trial mode (30 days) Use a serial number Activate using your Adobe Captivate subscription Follow the on-screen instructions to complete the installation. Legal Notices | Online Privacy Policy