When you install a Creative Suite 4, 5, or 5.5 product, one of the following errors appears in your installation log file:
Restart your system and begin the Creative Suite product installation again.
Sometimes, the 1935 error results from orphaned registry keys from a different version of the .NET Framework than the one being installed. Try uninstalling the .NET frameworks, removing orphaned registry keys that remain, and then reinstalling the .NET Framework.
Disclaimer: This procedure involves modifying the Windows registry. Adobe doesn't provide support for problems caused by improperly modifying the registry, which contains critical information about your system's hardware and software. Before modifying the registry, create a backup of the registry. For more information about the registry, see the documentation in Windows or contact Microsoft.
Choose Start > Control Panels > Programs And Features.
Locate the .NET Framework installation package. Select it, and click Uninstall.
Click Start, type regedit in the Search text field, and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, navigate to the following keys and rename or delete them:
Note: It's possible that not all these keys are present.
Reinstall the versions of the .NET Framework you uninstalled. Install the oldest version of the .NET Framework and work toward the newest version. Also, install the latest version of the .NET Framework.
Note: You can download the most current and previous versions of the .NET Framework from Microsoft's .NET Framework Developer Center.
Adware and Antivirus software can lock certain files on your computer and prevent the installation.
Deselect Load Startup Items. Verify that Process System.ini File, Process Win.ini File, and Load System Services are selected.
Click OK, and restart Windows.
On restart, you are notified that the System Configuration Utility has changed the way that Windows starts up. Click OK. When the System Configuration Utility appears, click Cancel.
Right-click icons in the notification area of the taskbar to close or disable any startup items that are still active. Don't restart your computer.
Click Apply, and restart Windows.
On restart, you are notified that the System Configuration utility has changed the way that Windows starts up. Click OK. When the System Configuration utility appears, click Cancel.
Right-click icons in the notification area of the taskbar to close or disable any startup items that are still active. Don't restart your computer.
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