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Get information about download, installation, and troubleshooting issues for Creative Cloud and Document Cloud applications.
- Download your creative cloud apps (first-time users)
- Download and install Creative Cloud apps on a new computer (existing users)
- Download and install a Creative Cloud trial
- Update Creative Cloud apps
- Uninstall or remove Creative Cloud apps
- Sign in and sign out to activate and deactivate Creative Cloud apps
- Creative Cloud User Guide
- Stop Creative Cloud from reverting to trial mode
- Troubleshoot Creative Cloud desktop app download and install issues
- Troubleshoot download and install errors
- Error downloading or updating Creative Cloud apps
- Error: “Failed to install” | Creative Cloud Desktop
- Close conflicting processes or applications
- Troubleshoot when Creative Cloud apps ask for serial number
- Unable to download Adobe Stock images
- Creative Cloud Learn & Support
- Community | Creative Cloud Download & Install
Find information about download, installation, and troubleshooting issues for Acrobat, Elements, and Creative Suite.
- Troubleshoot Creative Suite download problems
- Activation and deactivation troubleshooting
- Troubleshoot launch issues
- Start the installer after downloading | Acrobat X, CS5.5 and earlier
- Exit code 6 and exit code 7 installation errors
- Upgrade error: "This serial number is not for a qualifying product"
Get information about download, installation, and troubleshooting issues for Flash Player, Acrobat Reader, AIR, Shockwave Player, and Digital Editions.