Asset Downloads report not working

Issue

The Asset Downloads report in the Asset Reporting UI [1] isn't displaying any results.

[1] http://host:port/mnt/overlay/dam/gui/content/reports/reportspage.html

Environment

AEM 6.0, 6.1, 6.2, 6.3

Cause

There is a missing OSGi configuration.

Resolution

For the Asset Downloads reporting to work properly, the event recorder OSGi configuration has to be enabled:

  1. Go to  http://host:port/system/console/configMgr/com.day.cq.dam.core.impl.DamEventRecorderImpl
  2. Click Enables this service check box.
  3. Enable the Asset downloaded (DOWNLOADED) check box.
  4. Click Save.
Note:

Only future downloads would be tracked.  All past downloads would not be reported.

 Adobe

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