Questions about your bill? Find answers to common billing questions.
To view your purchases and membership details, check your Plans & Products page.
The most common reasons for a higher bill are:
- A promotional price ended.
- A trial converted to a paid plan. See how to cancel your plan.
- You purchased an Adobe Stock premium image or images beyond your plan allotment.
- The price in your region increased recently.
- Your bank charged a fee for debit card usage.
Check your account for details or learn more.
Two similar charges are often due to the following:
- You canceled an annual plan early and were charged a cancelation fee.
- You missed the previous payment.
- You placed an order multiple times.
Check your account for details or learn more.
Unexpected charges are often because:
- You forgot to cancel a trial product. See how to cancel your plan.
- An annual plan just renewed. Check your Adobe account for details.
Learn more about unexpected charges.
A payment reminder might be because:
- You have more than one plan.
- Your credit card expired.
- The address for your credit card changed.
Check your account for details or learn more.
An extra charge could be because:
- You were charged a fee for canceling your plan early.
- You purchased additional Adobe Stock images.
- A trial product converted to a paid plan.
- An annual plan just renewed.
- Your bank charged a fee for debit card usage.
Check your account for details or learn more.