Salesforce: Relink your Salesforce account to Adobe Sign with new access tokens

Log in to Salesforce as an admin

Navigate to the Adobe Sign Admin page

Verify that you are logged in as the linking admin

• If you are not logged in as the linking admin, log out and authenticate as the linking admin

Click the link to Access Adobe Sign Account Management Console

• The Adobe Sign admin menu opens in a new tab

In the Adobe Sign admin menu, click the Personal Preferences menu item

Select the Access Tokens sub-menu item

• There will be at least one access token identifies as Adobe Sign for Salesforce
  • There may be more than one

Single click the token identified as Adobe Sign for Salesforce

• The Revoke action is exposed at the top of the token list

Click Revoke

Repeat 7 & 8 for every token identified as Adobe Sign for Salesforce

When all Salesforce tokens have been revoked, close the tab for the Adobe Sign admin menu

Return to the Salesforce tab, and click Unlink for the Adobe Account linked user

Click OK for the warning message that you are unlinking the integration

• The page refreshes to show that there is no account linked

Click Link an Account

Click Sign in to Adobe

Authenticate with your current userID

• Once authenticated, you will see that the accounts are linked (which forges a new access token)