This page describes how to redeem a code for Adobe Creative Cloud All Apps or Photography plan.

If you have qualified for the Adobe Stock giveaway, congratulations! The email from  CompEXT@adobe.com includes your redemption code. Following are steps to redeem this code.

  1. Step text

    Open your email from CompEXT@adobe.com to find your redemption code and a link to redeem your code. Note that you don't have to do this immediately, you have until July 31, 2021 to redeem the code.

    Email showing sender and subject fields
    An example of the email in an inbox
  2. Step text

    Once you click the link to redeem your code, you will be taken to a page to enter your redemption code and activate your membership.

    Note:

    If you receive an error that your code is invalid, you may have an active membership and live in Russia, Ukraine, Turkey, Israel, Hong Kong, India, Malaysia, Philippines, South Korea, Singapore, Taiwan, Thailand, Argentina, Columbia, Chile, Peru, Ecuador, Uruguay, or Venezuela. You must wait 30 days after your current paid subscription expires to redeem the code for your Creative Cloud giveaway 12-month subscription. Contact Customer Care for assistance.

    Page where you enter redemption code
    Enter your code in the boxes (#2)
  3. Step text

    You are offered the option to keep your membership current after the expiration of this code by entering your credit card number. You will not be charged anything until the 12 month term of your redemption code runs out. You can Accept Terms (1) or choose Remind me later (2). If you choose Accept Terms, you will be taken to a window to enter your credit card information, which renews your subscription at the end of your giveaway period. If you choose Remind me later, it won’t auto-renew your subscription at the end of your giveaway period. You will be taken to a window to Start using Creative Cloud. This indicates that your membership is activated.

    Choose whether to keep membership current
    Agree (1) or choose to be reminded to renew later (2)
  4. Step text

    Finally, you will be asked to fill in a little information about your experience with Creative Cloud.

    Survey window
    Indicate your experience level

    Enjoy your software!

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