This document lists all systems and components supported for the latest build of Adobe Campaign Classic (v6.11 and v7). Products and versions that are not part of this list are not compatible with Adobe Campaign.

Caution:

This matrix is regularly updated with new supported items being added and deprecated items being removed.

Unless mentioned otherwise, all minor releases are supported.

Adobe Campaign Classic is compatible with all the systems and tools listed in this page. As specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign will no longer be compatible with those versions, and they will be removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.

To learn more about deprecated items, visit this page.

Operating Systems

CentOs
  • 7.x (64 bits)
Debian
  • 8 (64 bits)
  • 9 (64 bits)
  • 10 (64 bits)
RHEL
  • 7.x (64 bits)

Important: If you are using RHEL, you must be willing to disable SELinux or to have your architects write custom SELinux rules to check that an enabled SELinux is not causing issues with Campaign operations.

Windows Server
  • 2012
  • 2012 R2
  • 2016

Web Servers

Microsoft IIS
  • 8.0 on Windows Server 2012 - Windows 8
  • 8.5 on Windows Server 2012 R2
  • 10.0 on Windows Server 2016
Apache
  • 2.4 for RHEL7 - CentOS 7, Debian 8/9, Windows (64 bits)

Tools

Java Development Kit (JDK)
  • 8
  • 9
The application has been approved for the Java Development Kit (JDK) developed by Oracle as well as for OpenJDK.
Libre Office
  • 6 (and previous versions if embedded in your system)
SpamAssassin
  • 3.4.x

RDBMS drivers

Oracle SQL*Net 11
Oracle SQL*Net 12
PostgreSQL (libpq)
SQLServer
DB2 (ODBC Driver)

Note:

RDBMS driver must match with RDBMS server version.

RDBMS servers

Oracle
  • 11g R2
  • 12c
  • 18c
  • 19c
PostgreSQL
  • 9.4.x
  • 9.5.x
  • 9.6.x
  • 10.x
  • 11.x

Note: you can also use Amazon RDS for PostgreSQL with the versions specified above

SQL Server
  • 2012 - SP1 and SP2
  • 2014
  • 2016
  • 2017

Warning: Microsoft SQL Server is not supported as the primary database when the Campaign server is running on Linux. Refer to the Installation guide.

Note:

PostgreSQL is the default database server for Hosted environments.

CRM connectors

Salesforce connector API 
  • API version 37
SFDC API
  • API version 15
  • API version 21
Oracle On Demand API
  • Web Services v1.0 API
MS Dynamics
  • Soap API - On-premise: 2007, 2015, 2016
  • Soap API - Online: 2015, 2016
  • Web API - On-premise and Online: 365, 2016, 2016 Update 1

Federated Data Access (FDA)

Microsoft Azure Synapse Analytics  
Amazon Redshift

 

Oracle
  • 11g
  • 12c
  • 18c
PostgreSQL
  • 9.4.x
  • 9.5.x
  • 9.6.x
  • 10.x
  • 11.x
SQL Server
  • 2012 SP1 and SP2
  • 2014
  • 2016
  • 2017
MySQL
  • 5.7
Teradata
  • 15.0
  • 15.10
  • 16
  • 16.20
Netezza
  • 7.2
Sybase
  • IQ 16
  • ASE 15.7
SAP HANA
  • version 1 SP12 or above
Hadoop via HiveSQL
  • HortonWorks HDP 2.4.X, 2.5.x, 2.6.x
  • HDInsight 3.4 (HDP 2.4), 3.5 (HDP 2.5), 3.6 (HDP 2.6)
  • Cloudera CDH6.x
Snowflake  

Client Console operating systems

Windows Server
  • 2012
  • 2016
Windows
  • 8
  • 10 (recommended for Japanese instances)

Mobile SDK

Android
  • 7.x
  • 8.x 
  • 9.0 

with mobile SDK build 1.0.27.

iOS
  • iOS 9
  • iOS 10
  • iOS 11
  • iOS 12
  • iOS 13

with mobile SDK build 1.0.26, compatible with 32 and 64-bit versions.

Browsers

Internet Explorer
  • 11
Microsoft Edge
  • Latest version
Firefox
  • Latest version 
Chrome
  • Latest version 
Safari
  • Latest version

Experience Cloud integrations

For integrations with Adobe solutions, refer to this section.

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