An external account is a configuration that allows you to configure and test the access to a server that is external to Adobe Campaign.
More types of external accounts are available. They are used during provisioning operations performed by Adobe. From build 17.9, FTP external accounts can still be defined but are no longer usable in new workflow activities. If you already had a connection set up, it is still enabled.
External accounts can be configured by administrators under the Administration > Application settings > External accounts menu.
Adobe Campaign comes with a set of pre-defined external accounts. In order to set up connections with external systems such as FTP servers used for file transfers, you can create your own external accounts.
External accounts are used by technical processes such as technical workflows or campaign workflows. When setting up a file transfer in a workflow or a data exchange with any other application (Adobe Target, Experience Manager, etc.), you need to select an external account.
The external account is created and added to the account list. It is now available for your data/file transfers or routing configurations in workflow activities and delivery properties.
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