Confirming send

Once you have finished preparing your messages and the approval steps have been carried out, you can send them. For more on messages preparation, refer to Preparing the send.

Only users with the Start deliveries role can confirm send. For more on this, refer to the List of roles section.

Users without this role will see the following message:

confirm_delivery_2

To send your delivery, click the Confirm send button found in the message's action bar.

confirm_delivery

You will be asked to finalize the send definitively by clicking the OK button.

confirm_delivery1

The message is being sent.

The Deployment block shows the progress of the send.

Once the message is sent to the contacts, the Deployment zone shows the results of the send analysis, including:

  • The number of messages to deliver

  • The number of messages sent

  • The percentage of messages delivered

  • The percentage of bounces and errors

  • The percentage of open messages

  • The percentage of clicks in the messages (for emails)

sending_delivery

The delivery can be viewed in the history of one of the client profiles that makes up part of the delivery's audience. See Integrated customer profile.

Once a delivery is sent, you can track the behavior of its recipients, and monitor it in order to measure its impact. For more on this, refer to these sections:

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