User log in

  1. Captivate Prime User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Captivate Prime
    4. Captivate Prime compliance to GDPR
    5. Accessibility in Captivate Prime
    6. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Captivate Prime
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Create course modules, instances, and learning programs
    4. Captivate Prime Content Catalog
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Captivate Prime orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Peer accounts
    15. Create and modify skills and levels
    16. AI-based recommendation of courses
    17. Gamification
    18. Customize learner homepage
    19. Badges
    20. Color themes
    21. Learner transcripts
    22. Waitlist & attendance management
    23. Fluidic player
    24. Announcements
    25. Email templates
    26. Adobe Connect integration
    27. Settings
    28. Notifications
    29. iPad & Android tablet users
    30. Getting started as Administrator
    31. Purge users
    32. Tags
    33. Captivate Prime integration with Slack
    34. Captivate Prime Content Catalog
    35. Custom roles
    36. Catalog labels
    37. xAPI in Captivate Prime
    38. Monitoring and moderating Social Learning as an admin
    39. Enable full control of shared catalog
    40. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Captivate Prime Connectors
    3. Integrate Captivate Prime with AEM
    4. Install Salesforce package in Captivate Prime
    5. Application developer manual
    6. Captivate Prime App for Salesforce
    7. Settings
    8. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Captivate Prime
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Captivate Prime app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Captivate Prime
    19. Adobe Captivate Prime desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Captivate Prime desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Captivate Prime
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Captivate Prime
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Captivate Prime app issues
    14. Users get auto deleted in Captivate Prime
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Captivate Prime
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Captivate Prime

User log in as Manager in Captivate Prime.

When you are using Adobe Captivate Prime for the first time, you need to create your account, by following the steps below:

  1. Launch Adobe Captivate Prime using the secure link you received by welcome e-mail from your Administrator.
    Login screen appears.
  2. Click Log in.

  1. Enter Adobe ID, password and click Sign in.
    If you forgot password, click Forgot password? link and provide your email-id that you used for creating Adobe ID.
  2. Alternatively, you can use Enterprise ID by clicking Sign in with an Enterprise ID link.

Note
Once you log in for the first time, your Adobe ID is associated with your company account. For any subsequent logins, you can bookmark your account url (second url) that you received in welcome mail.

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Sign in to your account