Issue

You have an auto advanced workflow that is supposed to advance automatically to the next step if not resolved in the predefined time. However, that workflow stays in the same step.

Solution

By default, the notification service is disabled. Do the following to enable it:

  1. Connect to your instance via Cqd.
  2. Open the /apps/CFC/templates/Workflow/notification_config.any file.
  3. Change the line:
    /state "off" # on = notification is enabled, off = is disabled

    to

    /state "on" # on = notification is enabled, off = is disabled
  4. Restart your instance.

Additional information

This issue can occur when the notification service is disabled.

本产品经 Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License 许可  Twitter™ 与 Facebook 中的内容不在 Creative Commons 的条款约束之下。

法律声明   |   在线隐私策略