This article describes common Macromedia HomeSite 5 and Macromedia ColdFusion Studio 5 installation issues and solutions.

After installing on Windows 98, the following error message occurs when you attempt to start the application:

Exception EOleSysError in module Homesite5.exe at 000875A5. Class not registered.

Note: The error message will refer to the ColdFusion Studio executable instead of the HomeSite executable.

Solution

  1. Uninstall the application.
  2. Reboot the computer.
  3. Reinstall the application.
  4. Reboot the computer when the installation finishes.

On Windows 98 and 2000, the following error message appears during installation:

Component: Program Files File Group: SSLFiles File: <svSharedDir>Error: This filename, directory name, or volume label syntax is incorrect

Solution

  1. Uninstall the application.
  2. Reboot the computer.
  3. Reinstall the application.
  4. Reboot the computer when the installation finishes.

When starting the application, the splash screen shows it is an Educational version, even though you purchased a full license version.

Solution

Contact Customer Service with your HomeSite 5 or ColdFusion Studio 5 Serial Number and contact information. Macromedia Customer Service will assist you with getting a new executable.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy