FTP (File Transfer Protocol), is a way of moving files from one machine to another. FTP is the most common way to update a website with Contribute. This TechNote discusses the minimum requirements for making an FTP connection with Contribute, and provides tips on how to prevent connection issues and troubleshoot problematic connections.
This TechNote is focused toward helping website administrators with Contribute connections.
For general connection troubleshooting, see Troubleshooting Contribute connection problems (16592).
Prerequisites for connecting to and FTP server with Contribute
To connect to an FTP server with Contribute, make sure that you have the following basic information:
- The site address: Example: http://www.macromedia.com. The site address is the URL which you use to navigate to a site in a browser. When you put a URL address into a browser, the browser looks to the HTTP server for that information.
- The FTP server address: The FTP server address could have an ftp prefix, such as ftp.mywebserver.com. Or, it could look like a standard url, such as www.macromedia.com.
- User name and password: FTP account information which could differ from other server login information
- The location of the web files on the server. Contribute could be able to guess where the site is. However, if Contribute cannot find the site, it's necessary to know the path to the directory where the site exists. (Or, you can browse to the directory using the connection wizard.) For example, /wwwfiles/ means that your website's files are contained in a folder called wwwfiles, which is in the root folder of the website.