Welcome to Creative Cloud! To get started, simply download your first app from the Adobe website. The Adobe Creative Cloud desktop app—which you’ll use to manage future downloads—is installed at the same time.
Double-click the downloaded file to launch the installer. The name of the downloaded file is <product name> _Installer.dmg on Mac or <productname>_Set-Up.exe on Windows. For example, if you have downloaded Photoshop, the name of the file is (Mac) photoshop_installer.dmg or (Win) photoshop_Set-Up.exe.
Once you’ve downloaded your first app, you can use the Creative Cloud desktop app to easily browse, install, launch, and manage any Creative Cloud app or service.
To download mobile apps on your mobile device, visit the Mobile apps catalog.
Click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.
If you don’t see the Creative Cloud icon, you may have quit the application. You can relaunch it:
- Windows: Choose Start > Programs > Adobe Creative Cloud.
- Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.
To download the Creative Cloud desktop app manually, visit the Creative Cloud desktop app page.
You can download previous versions of Creative Cloud apps. For most apps, you can have multiple versions of the same app installed on your computer at the same time, if you choose.
Scroll to the app you want to download and click the Install menu. Choose an available version to install.
By default, when you install a new Creative Cloud app it removes the previous versions of the app on your computer. If you want to keep your previous versions installed, click Advanced Options and deselect the Remove old versions check box in the update confirmation dialog box.
Previous product versions do not overwrite existing versions. You can have two versions of the same app running simultaneously on your computer.
The Creative Cloud desktop app indicates when there are updates available for your installed apps. You can check for updates manually by following the steps below.
How long does an app take to download?
Where are my apps installed, and can I change the location?
By default, your Creative Cloud apps are installed in the Program Files folder (Windows) or the Applications folder (Mac OS).
You can change the default install location, although it is not recommended. Open the Creative Cloud desktop app and click the gear icon at the top right of the window. Choose Preferences > Apps > Install location > Change. Navigate to the desired location and click Open. Your new install location appears in the menu.
How do I launch installed apps?
You can launch Creative Cloud apps the same way you normally launch any other app on your computer.
Adobe provides a convenient shortcut: Open the Creative Cloud desktop app by clicking the Creative Cloud icon in your top Mac OS menu bar or Windows taskbar. Click your app’s icon to launch it. For more information, see Launch Creative Cloud apps.
How many computers can I install Creative Cloud on?
You can download and install Creative Cloud desktop applications on multiple computers, regardless of operating system.
However, activation is limited to two computers per individual associated with the membership, and you may not use the software on these computers simultaneously.
For more information, see On how many computers can I use my Creative Cloud subscription?
How can I install Creative Cloud apps on a third computer?
You can’t have a Creative Cloud license activated on three computers. If you want to install Creative Cloud apps on a third computer, sign out of Creative Cloud on one of the other two computers, using your Adobe ID. Signing out deactivates the Creative Cloud license associated with that Adobe ID on that computer.
To sign out, make sure the computer is connected to the Internet, open the Creative Cloud desktop app, and click the gear icon at the top right of the window. Choose Preferences > General > Sign Out.
(Alternatively, you can start any Creative Cloud application, and choose Help > Sign Out [your Adobe ID]. Signing out of one Creative Cloud app deactivates all Creative Cloud apps associated with that Adobe ID on that computer.)
You can then sign in to Creative Cloud on the third computer. For more information, see How to activate and deactivate products.
I have an older operating system. Why can’t I install the Creative Cloud desktop app?
If you already have Adobe Application Manager installed on Mac OS X 10.7 or later, or Windows 7 or later, AAM will automatically update to the Creative Cloud desktop app when you download your first Creative Cloud app.