Acrobat DC will prompt the user to sign in on launch after installing with a Creative Cloud for Enterprise serialized license. The instructions below will cover how to disable the sign in prompt. They will not cover disabling the services sign in button within Acrobat DC.
The Creative Cloud Package installs the latest version of the Provisioning Toolkit.
You can obtain the provisioning toolkit can be obtained from the following locations; after installing the Creative Cloud Packager:
- Windows
\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\APTEE - Macintosh
/Library/Adobe/OOBE/PDApp/CCP/utilities/APTEE
Additional instructions can be found here in the Acrobat Enterprise Administration Guide.
You will need to run the commands below against the Provisioning Toolkit which is installed by the Creative Cloud Packager.
Important: You can copy the provisioning toolkit to another location to perform these commands. On Windows, ensure you launch the command prompt as as Administrator.
- Generate the XML file before going to the end user machine.
- Replace <ETLA serial> with your Acrobat Continuous or Creative Cloud Enterprise serial number in the following command and run it against provisioning toolkit.
- Windows
adobe_prtk --tool=VolumeSerialize --generate --serial=<ETLA serial> --leid=V7{}AcrobatCont-12-`Win-GM --regsuppress=ss --eulasuppress
- Mac
adobe_prtk --tool=VolumeSerialize --generate --serial=<ETLA serial> --leid=V7{}AcrobatCont-12-`Mac-GM --regsuppress=ss --eulasuppress
This command will generate an XML file with an encoded version of your serial number, offline activation, and other options.
- Serilaize the end user machine.
- Copy the provisioning toolkit (adobe_prtk) and the XML file onto the end user machine.
- Ensure the XML file and provisioning toolkit are in the same folder and run the following command on the end user machine.
adobe_prtk --tool=VolumeSerialize –stream
- Copy the provisioning toolkit (adobe_prtk) and the XML file onto the end user machine.
If you need to remove the serialization from the machine, run the following command:
- Windows
adobe_prtk --tool=UnSerialize --leid= V7{}AcrobatCont-12-`Win-GM --deactivate
- Macintosh
adobe_prtk --tool=UnSerialize --leid= V7{}AcrobatCont-12-`Mac-GM --deactivate
The Acrobat Enterprise Administration Guide covers disabling the sign in prompt with Acrobat DC for the Document Cloud. The Acrobat Customization Wizard contains features to disable this option by choosing Grant Offline Exception.