Error: "Missing msvcp110.dll file"

Learn how to fix the "Missing msvcp110.dll file" error that might occur when you open an Adobe Creative Cloud app.

Issue: "Missing msvcp110.dll file" error appears when you try to launch an Adobe application.

Launching 64-bit versions of some Adobe apps (such as Photoshop, Illustrator, and Premiere Pro) prompts you that msvcp110.dll file is missing. This error occurs because the VC redistributable files are not installed properly on your computer.

Solution 1: Upgrade to the latest version of the Creative Cloud desktop app.

Upgrade to the latest version of the Creative Cloud desktop app.

You are prompted to update when you relaunch the Creative Cloud app for desktop. If you don't relaunch the app, you get an update notification in 24 hours. Select Update to download and install the latest version, and then relaunch the app.

Solution 2: Reinstall the files by running the vcredist_x64.exe files.

Reinstall the files by running the vcredist_x64.exe  files.

  1. Under the "Visual Studio 2015, 2017, 2019, and 2022" section on this page, download the following executable file: x64: vc_redist.x64.exe.

  2. Run the downloadable executable file.

  3. Restart your computer.

  4. Open the Adobe app.

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