Issue: BrowserLab doesn't load in your web browser, or features in BrowserLab function inconsistently or not at all.
Make sure that you're using a browser supported by BrowserLab. For a list of supported browsers, see the CS Live system requirements: http://www.adobe.com/products/creativesuite/cslive/tech-specs.html
If your browser is supported and you are still experiencing one or more issues, report the issue on the BrowserLab forum: http://forums.adobe.com/community/cslive/browserlab
Issue: When you test a page whose layout is more than 4096 pixels on any side, the screenshot in BrowserLab is cropped at 4096 pixels.
Solution: None. This behavior is as designed.
Issue: When you test a page that contains a "floating" footer, the footer is in an unexpected location such as in the middle of the page. (A floating footer is one that is designed to float at the bottom of the browser while a user scrolls up or down.) (2360620, 2843440)
This issue most often occurs when you test as Internet Explorer 6 or as Firefox.
Solution: There is currently no workaround for this issue.
Issue: When you try to test a page located on a server that is not publicly accessible, BrowserLab cannot display a screenshot. (For example, a server that isn't publicly available include servers that are on your own computer or on a company intranet.)
Solution: To preview a page located on a server that is not publicly accessible, use the Local/Network option in Dreamweaver. Or use the Preview Local Source in BrowserLab for Firebug.
Issue: When you preview dynamic sites using the Preview Local/Network option in Dreamweaver, the source file is sent to BrowserLab is raw code. Screenshots are not rendered.
Solution: When you preview dynamic sites (that is, PHP pages) using the BrowserLab panel Preview Local/Network option, ensure that you are in “Live View” mode. Alternatively, you can also use the Remote Server site setup option. Then in the BrowserLab panel, choose Preview Server instead if your Remote server is publicly accessible or visible.
Issue: When you try to test a page or application secured by HTTP authentication, BrowserLab cannot display a screenshot.
Solution: Use the Preview Local/Network option in Dreamweaver or the Preview Local Source in BrowserLab for Firebug to test the content.
Issue: When you test a page on a site that uses SSL, BrowserLab displays inconsistent screenshots or doesn't display the page.
Solution: To test pages via HTTPS in BrowserLab, make sure that the site has a valid SSL certificate.
Issue: When you test a page that redirects to another page, BrowserLab displays screenshots unpredictably.
Solution: For predictable results, test the destination page instead of the redirection page.