Adobe Creative Suite 5 provides integration with Adobe CS Live services that connect to the internet to provide enhanced functionality. In certain circumstances system administrators may wish to disable these connections. This document explains how to disable the connections after deployment or as part of your deployment workflow. This applies to the following CS Live and other Adobe service integrations:

  • Access CS Live (Window > Extensions > Access CS Live)
  • Adobe BrowserLab (Window > Extensions > Adobe BrowserLab)
  • Adobe ConnectNow (File > Share my Screen; Window > Extensions > Share My Screen)
  • CS News and Resources (Window > Extensions > CS News and Resources)
  • CS Review (File > Create New Review; Window > Extensions > CS Review)
  • Resource Central (Window > Extensions > Resource Central)
  • Kuler (Window > Extensions > Kuler)

Deactivate the Adobe CS Live connections at a system level.

The following data values need to be set to deactivate the Adobe CS Live Services internet connectivity at a system level. When these connections are disabled at the system level, it will override the users ability to enable connections through the user interface.

On Windows

Do the following:

  1. Quit all CS5 applications.
  2. Launch the Registry Editor:

    For Windows XP, choose Start > Run and type regedit then press return to open the registry editor, or...

    For Windows 7/Vista, choose Start, type regedit, and press return when the registry editor appears in the results.
  3. Create and/or edit the string value AdobeOnlineDefault:

    For 32-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\AdobeOnlineDefault.

    For 64-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\AdobeOnlineDefault

    If the sting value does not exist, you'll need to create it (right click on the container and choose New > String Value).
  4. Double-click this string value and set it's Value Data to "0" to disable; click OK.
  5. Close the Registry Editor.

On Mac OS X

Do the following:

  1. Quit all CS5 applications.
  2. Open the Apple Property List Editor (supplied with the Apple SKD) or other property list editor application..
  3. Open the file [Startup Disk]/Library/Preferences/com.adobe.AdobeOnlineHelp.plist.
  4. Select Root to see the subentries.
  5. Locate the string object AdobeOnlineDefault. if the key does not exist, you'll need to create it.
  6. Double-click this string value and set it's Value Data to "0" to disable CS Live access.
  7. Save the com.adobe.AdobeOnlineHelp.plist file.
  8. Quit the plist editor.

When completed, the plist file's contents should look like this:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "">

<plist version="1.0">







Additional Information

  • When the CS Live services are disabled, many of their panels in CS5 applications will display messages such as, "Access to CS Live services has been disabled." Or, "We're sorry, but your network preferences prevent us from communicating with the server. Please enable online access and try again."
  • CS Live disablement/enablement as described above will require CS5 applications to be relaunched to take effect.
  • These settings do not disable some commands which simply send a URL to the default browser on the system, such as Premiere Pro CS5's command File > Go to Adobe Story.







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