Adobe offers free trials of its applications. For information on the trials of Creative Cloud apps, see Download and install Creative Cloud trial apps.
For information on the trials of other Adobe apps, choose from the topics below:
- Have administrative privileges for the account you’re using.
- Use the latest version of Internet Explorer (Windows OS), Firefox (Windows or macOS), Chrome (Windows or macOS), or Safari (macOS).
- Have a valid Adobe ID.
- Disable pop-up blockers in your browser. See your browser's documentation for instructions.
- Turn off firewalls, antivirus software, and third-party security software.
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Go to the Downloads page of the Adobe website and select View all free trials under the Free trials section.
Learn how to download trial for Adobe Photoshop Elements or Adobe Premiere Elements. Select your operating system and follow the instructions:
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Visit the Photoshop Elements trial download page, or the Adobe Premiere Elements trial download page.
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Visit the Photoshop Elements trial download page, or the Adobe Premiere Elements trial download page.
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Visit the Adobe Captivate trial download page or the Adobe Technical Communication Suite trial download page.
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Visit the Adobe Captivate trial download page or the Adobe Technical Communication Suite trial download page.
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Locate the downloaded file. If you aren't sure where your download went, see the Find downloaded files page. Double-click the Akamai NetSession Interface.pkg icon.
Learn how to fix the most common download problems. If none of these solutions solve your problem, see the troubleshooting pages associated with your product:
Acrobat DC Photoshop Elements 13 Adobe Premiere Elements 13 |
Can't download trial | Akamai Download Manager
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Adobe Captivate 8 |
Search the Trial Download & Install Forum, or ask a new question regarding your trial download issue.
Adobe offers complimentary support for installation issues only. Once the trial period has ended, Adobe Customer Care cannot assist you in extending your trial, even if the trial ended prematurely. Trial periods end prematurely for various reasons. Several reasons include changes to your system time, or modifications to the product installation or launch files (that is, permissions changes).