When you install or remove an Adobe Creative Suite 4 product, you receive a Windows error message concerning suspended, incomplete, or interrupted installation. Possible error messages include the following:
- "Error 1704. An installation of [Adobe Creative Suite 4 product] is currently suspended."
- "Error 1500. Another installation is already in progress. Complete that install before proceeding with this installation."
To resolve these issues, try one or more of the following solutions.
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
Windows XP: Choose Start > Run, and type regedit in the Open text box and click OK.
Windows Vista: Choose Start, and type regedit in the Search box and press Return.
32-bit editions of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Inprogress
64-bit editions of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\Inprogress
Windows XP: Choose Start > Run. Type msiexec /unreg in the Search field and press Enter.
Windows Vista: Choose Start, type msiexec /unreg in the Search field and press Enter.
Windows XP: Choose Start > Run. Type msiexec /regserver and click OK.
Windows Vista: Choose Start, type msiexec /regserver in the Search field and press Enter.