Issue

When you install from an Electronic Software Delivery, the installer returns the error, "Please insert the Disc [name of product] to continue." (An ESD is a purchase that you chose to download rather than receive on disk, or a trial download.)

Solution

  1. From the folder that you are installing from, copy the entire contents into a new folder at the root level of your hard disk.
  2. (Mac OS only) If you have a drive appearing in your list of devices, eject it.
  3. Install from the new location of your installation files.

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