You receive the error, "Genuine Verification failure" when you download or install an Adobe Creative Suite 6 product.
Download the trial version of the product.
- Navigate to www.adobe.com/creativecloud.html.
- Sign in with your Adobe ID.
- Click the Try link for the product that you want to download. If you see a prompt, click Allow or Launch Application.
- The Adobe Application Manager launches; follow the onscreen instructions.
If you have any problems, see Troubleshoot download and installation issues.