You receive the error, "Genuine Verification failure" when you download or install an Adobe Creative Suite 6 product.


Download the trial version of the product.

  1. Navigate to
  2. Sign in with your Adobe ID.
  3. Click the Try link for the product that you want to download. If you see a prompt, click Allow or Launch Application.
  4. The Adobe Application Manager launches; follow the onscreen instructions.   

If you have any problems, see Troubleshoot download and installation issues.

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