Issue

When you open a Creative Suite 6 application on Mac OS, you are warned that you have 32767 days left on your trial.

Solution

  1. Install the 13.0.4 update to Photoshop.
  2. Use the Adobe Provisioning Toolkit Enterprise Edition (APTEE) to unserialize your computer.
  3. Use APTEE to reserialize your computer.

Additional information

This issue occurs when you deployed a volume license for Creative Suite CS6 with the Adobe Application Management Enterprise Edition (AAMEE). Then, you applied the Photoshop 13.0.3 update. This update caused a synchronization error with the Creative Suite license file each time Photoshop was launched. As a result, all CS6 applications are reverted to a Trial. The Photoshop 13.0.4 update addresses this problem.

Additional data on Step 1:

Photoshop 13.0.4 is available via the Mac OS version of AAMEE 3.1 in the Update workflow. It can also be applied manually if updates are enabled. The Remote Update Manager (RUM) is also available to apply the updates on the system. The specific command line is as follows:

RemoteUpdateManager –channelIds=AdobePhotoshopCS6-13.0

Additional data on Steps 2 and 3:

The Adobe Provisioning Toolkit Enterprise Edition is the command line serialization tool that is included in the Adobe Application Management Enterprise Edition (AAMEE) 3.1 tool. AAMEE allows you to create the necessary files for silently installing Creative Suite products.

More information on AAMEE 3.1 and APTEE is available on the Creative Suite Enterprise Deployment site.

You can find the details of using APTEE in Chapter 9 of the Enterprise Deployment Guide.

 

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