PING practivate.adobe.com (220.127.116.11) with 56 bytes of data.
If either of these tests fail, then configure proxy settings for Internet access in Network System Preferences. If you need assistance with this step, then contact your Internet Service Provider or IT Administrator.
3. Troubleshoot firewall problems.
Retail copies of Adobe Creative Suite 4.0 use TCP port 443 to activate. You sometimes have to add this information to software or hardware-based firewalls for the activation process to complete. Contact the software or hardware firewall manufacturer for configuration information or contact your IT Administrator.
4. Deactivate Adobe Creative Suite on another computer.
To run the Adobe Creative Suite 4 on a computer other than the one it was originally installed on, deactivate the software.
To deactivate, launch one of the Suite applications and choose Help > Deactivate, then click the Deactivate button.
Deactivation affects all suite components on the computer. You can't to run any components on the computer unless you reactivate. Deactivation requires an Internet connection and cannot be canceled once started.
If you do not deactivate the software and try to activate the software on multiple computers concurrently, then you see the following message:
"Too Many Activations. The maximum number of activations allowed for this copy of [product] has been reached. Do one of the following:
- Deactivate. You can deactivate your copy of [product] that has been previously installed on another computer and reactivate it on this computer. To deactivate, launch [product] on the other computer and choose Help > Deactivate, so it can be activated on this one.
- Buy another license. Click Buy Online to be redirected to the Adobe store. Or, click the Enter Serial Number button if you have a new serial number to enter."