Note: Windows 7 is available in a 64-bit version. For support information, see Adobe 64-bit support (kb403291).

Versions of Creative Suite products tested with Windows 7

Adobe has tested Adobe Creative Suite 4 and Adobe Creative Suite 3 with Microsoft Windows 7. Although Creative Suite products and components prior to CS3 may perform as expected, there might be issues that might affect the installation or use of your Creative Suite product. These versions were not included in our testing efforts because they were designed, tested, and released several years before Windows 7 became available. Because these versions were not tested, they are not supported by Technical Support. For a list of documents on issues that we discovered with Creative Suite 3 or 4, please see the technical issues section below.

Note: Adobe does not test third-party plug-ins. For Windows 7 information and updates for your plug-ins, please see the plug-in manufacturer. 

Upgrading from previous versions of Windows to Windows 7

Many previous versions of Windows require a clean installation of Windows 7 instead of an upgrade. If you need to do a clean installation of Windows 7, you'll need to copy all your personal files to an external drive before you install Windows 7, and reinstall all your Adobe applications afterward. If you do need to reinstall your Adobe applications, you may be required to activate them. This won’t count as an additional activation as long as you installed the software on the same hardware as before. Use the below matrix to determine if you need to perform a clean Windows 7 install, and to reinstall your Adobe applications. If you have questions about the matrix, or the Windows 7 installation, please contact Microsoft. 

Windows 7 clean install/upgrade matrix

Legend

X = in-place Upgrade is not supported. Clean install of Windows 7 is required.

x86 - "x86 to x86" in-place Upgrade is supported.

x64 = "x64 to x64" in-place Upgrade is supported.

RIU = Repair In-place Upgrade is supported. This is a CSS/PSS scenario whereby the customer performs a "Win7 SKU" to "Win7 same SKU" In-place Upgrade i.e. "Win7 Ultimate" to "Win7 Ultimate" as a means of repair.

RIUx86 = Repair In-place Upgrade is supported for x86 only.

WAU = Windows Anytime Upgrade is supported. WAU uses the Transmogrifier platform to transform a lower Win7 SKU into a higher Win7 SKU i.e. "Win7 Home Basic" to "Win7 Ultimate".

 

    Upgrade to: Windows 7      
  Starter Home Basic Home Premium Professional Enterprise Ultimate
Upgrade from:            
Windows 95, 98, ME, NT4, 2000, XP X X X X X X
Windows Vista (RTM) X X X X X X
Windows Vista Starter (SP1, SP2) X X X X X X
Windows Vista Home Basic (SP1, SP2) X x86, x64 x86, x64 X X x86, x64
Windows Vista Home Premium (SP1, SP2) X X x86, x64 X X x86, x64
Windows Vista Business (SP1, SP2) X X X x86, x64 x86, x64 x86, x64
Windows Vista Enterprise (SP1, SP2) X X X X x86, x64 X
Windows Vista Ultimate (SP1, SP2) X X X X X x86, x64
Windows Vista Home Basic N (SP1, SP2) X X X X X X
Windows Vista Business N (SP1, SP2) X X X X X X
Windows 7 Starter RIUx86 X WAU, X WAU, X X WAU, X
Windows 7 Home Basic X RIU WAU, X WAU, X X WAU, X
Windows 7 Home Premium X X RIU WAU, X X WAU, X
Windows 7 Professional X X X RIU X WAU, X
Windows 7 Enterprise X X X X RIU X
Windows 7 Ultimate X X X X X RIU

 

Installing Adobe applications after installing Windows 7

If you do need to reinstall your Adobe applications after installing Windows 7, the installation is identical to when you installed under your previous version of Windows. Insert your DVD, choose to install your Adobe application or double-click Setup, and then follow the instructions in the installer. If you have questions or issues during or following the installation, the following documents can assist you:

Trial Versions of Adobe applications

If you installed your trial version before you upgraded to Windows 7, the trial expires immediately after you upgrade because of the reset of the operating system.

Please see TechNote Adobe trials expire immediately after upgrading to Windows 7 (cpsid_50656) for further information.

Technical issues with Adobe applications and Windows 7

Important: Many Adobe products, such as Adobe Photoshop and Adobe After Effects, use the Graphics Processor Unit (GPU) on your video card to enhance performance and run features. Video card manufacturers update their video card drivers frequently. After upgrading to Windows 7, GPU support may be disabled because the drivers included in Windows 7 are not up to date. You will need to contact your video card manufacturer to update your video card driver. 

You can get drivers from the nVidia and AMD/ATI websites here:

For information on GPU support in Creative Suite 4 applications, see Graphics Acceleration (GPU) suport in Adobe Creative Suite 4 application (TechNote kb405445).

For more information on GPU support in Photoshop CS4, see GPU and OpenGL Features and Limitations in Photoshop CS4 (TechNote kb404898)

The following TechNotes document known issues among Adobe applications and Windows 7.

Multiple Products

Unexpected fonts display in Photoshop, InDesign, and Illustrator (Windows 7) (TechNote cpsid_51621)

Adobe trials expire immediately after upgrading to Windows 7 (TechNote cpsid_50656)

Three cursors display in Photoshop, Bridge, and Camera Raw (Windows 7) (TechNote cpsid_50020)

Camera Raw

Preview window briefly goes black in Camera Raw (Windows 7) (TechNote cpsid_50396)

Artifacts (lines, odd colors) display in rotated images in Camera Raw (Windows 7) (TechNote cpsid_51134)

Adobe Encore

Transcoding pauses when the system goes into Sleep mode in Encore CS4 (Windows 7) (TechNote cpsid_51663)

Encore CS4 crashes if the system goes into Sleep mode while you are building a project (Windows 7) (TechNote cpsid_51664)

System crashes when Blu-ray is selected as the format in the Build panel in Encore CS4 (Windows 7) (TechNote cpsid_51665)

 

 

 

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