Creative Suite 3 Production Premium Read Me

Welcome to Adobe® Creative Suite® 3 Production Premium. This document contains product information, updates, and troubleshooting tips not covered in the Creative Suite 3 Production Premium documentation.

Creative Suite 3 Production Premium applications

  • Adobe After Effects CS3
  • Adobe Encore CS3
  • Adobe Flash CS3 Professional
  • Adobe Illustrator CS3
  • Adobe Premiere Pro CS3
  • Adobe Photoshop CS3 Extended
  • Adobe Soundbooth CS3
  • Adobe OnLocation CS3 (Windows Only)
  • Adobe Ultra CS3 (Windows Only)
  • Adobe Bridge CS3
  • Adobe Dynamic Link
  • Adobe Device Central CS3
  • Adobe Acrobat Connect

Minimum system requirements

Windows®

  • Intel® Pentium® 4, Intel Centrino®, Intel Xeon®, Intel Core Duo (or compatible) processor (SSE2-enabled processor required for AMD systems)
  • Microsoft® Windows® XP with Service Pack 2, Windows Vista„ Home Premium, Business, Enterprise, or Ultimate (certified for 32-bit editions)
  • 1GB of RAM or more recommended for DV; 2 GB of RAM or more recommended for HDV and HD; more RAM recommended when running multiple applications
  • 25 GB of available hard-disk space to install all components (up to 1 GB of additional free space may be required during installation)
  • Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD, SCSI disk subsystem preferred
  • 1280x1024 monitor resolution with 32-bit video card; Some 3D features in Photoshop Extended require a DirectX 9 capable graphics card with at least 64 MB of VRAM*; For OpenGL support: Adobe After Effects supported OpenGL 2.0 card (Nvidia recommended)
  • For SD/HD workflows, an Adobe-certified card for capture and export to tape ­ visit http://www.adobe.com/ for supported devices and driver versions
  • OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape, transmit to DV device
  • DVD-ROM drive
  • Blu-ray burner required for Blu-ray disc creation
  • DVD+-R burner required for DVD creation
  • Microsoft DirectX or ASIO-compatible sound card
  • QuickTime 7.1.5 software required to use QuickTime features
  • Internet or phone connection required for product activation
  • Broadband Internet connection required for Adobe Stock Photos* and other services

Mac OS

  • Multi-core Intel processors required. (Photoshop Extended, Illustrator, Flash Professional, After Effects Professional are Universal Binary and also work on Power PC G4 or G5 processors), OnLocation CS3 is a Windows application and may be used with Boot Camp.
  • Mac OS X v. 10.4.9
  • 1GB of RAM or more recommended for DV; 2 GB of RAM or more recommended for HDV and HD; more RAM recommended when running multiple applications
  • 25 GB of available hard-disk space to install all components (up to 1 GB of additional free space may be required during installation)
  • Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD, SCSI disk subsystem preferred
  • 1280x1024 monitor resolution with 32-bit video card; Adobe recommended graphics card for GPU-accelerated playback; For OpenGL support: OpenGL 1.4 capable graphics card with at least 64 MB of VRAM for some 3D features in Photoshop Extended; For OpenGL support: Adobe After Effects supported OpenGL 2.0 card (Nvidia recommended)
  • DVD-ROM drive
  • Blu-ray burner required for Blu-ray disc creation
  • SuperDrive required for DVD creation
  • Core Audio -compatible sound card
  • QuickTime 7.1.5 software required to use QuickTime features
  • Internet or phone connection required for product activation
  • Broadband Internet connection required for Adobe Stock Photos* and other services

* Online services, including, but not limited to, Adobe® Stock Photos and Adobe® Acrobat® Connect, may not be available in all countries, languages, and currencies. Availability of services is subject to change. Use of online services is governed by terms and conditions of a separate agreement and may be subject to additional fees. For details, visit http://www.adobe.com/.

Install your software

Note that on systems with slower hard drives, slower DVD drives, or minimum RAM, installation of Adobe Production Premium CS3 can take over two hours.
  1. Before you install, close all applications currently running on your system including other Adobe applications, Microsoft Office applications, and browser windows.
  2. Do one of the following:
    • Windows:
    • Insert the DVD in your drive, and follow the on-screen instructions. If the installer does not launch automatically, navigate to the Adobe CS3 folder found at the root level on your disk and double-click Setup.exe to start the installation process.
    • If you downloaded the software from the web, open the folder, navigate to the Adobe CS3 folder, double-click Setup.exe, and then follow the on-screen instructions.

       
    • Mac:
    • Insert the DVD in your drive, and follow the on-screen instructions. If the installer does not launch automatically, navigate to the application folder found at the root level on your disk and double-click Setup Mac OS®) to start the installation process.
    • If you downloaded the software from the web, open the folder, navigate to the application folder, double-click Setup, and then follow the on-screen instructions.

Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web). Before you begin additional installations or reinstallations, please make sure the installer is in the same drive or location it was during the original installation.

Uninstall your software

Note that on systems with slower hard drive or minimum RAM, uninstallation of Adobe Production Premium CS3 can take over two hours.
  1. Before you uninstall, close all applications currently running on your system including other Adobe applications, Microsoft Office applications, and browser windows.
  2. Do one of the following:
    • In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the on-screen instructions.

       
    • In Windows Vista, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the on-screen instructions.

       
    • IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications/Utilities/Adobe Installers. Authenticate as an administrator, then select Remove Components and follow the on-screen instructions.

Purchase from a trial

Choose Activate from the Help menu and follow the on-screen instructions.

Note: If you decide to purchase a different product than you installed for the trial, you may need to uninstall and reinstall the software. For example, if you download and install a trial of Adobe® Creative® Suite 3 Production Premium, but you decide to purchase only Adobe® Premiere Pro®, you will need to uninstall the trial version of the Suite before installing the standalone version of Illustrator that you purchased. For more detailed information, visit www.adobe.com/go/tbinfo

Volume licensing customers cannot purchase from a trial directly. After evaluating a Creative Suite 3 product, you must uninstall the trial and install the product using the volume licensing media and serial number. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.

Electronic licensing

Adobe software may include electronic license (e-license) management technology to ensure compliance with the Product License Agreement. When present, this technology prompts you to verify the license of your product within 30 days after you start it for the first time. If prompted, verification is mandatory.



The on-screen prompt may ask you to activate the software. This verification process does not collect, transmit, or use any personally identifiable information. To learn more, visit the Adobe web site at http://www.adobe.com/activation.



Activate software:

  1. If the Activation dialog box is not already open, choose Help > Activate.
  2. Follow the on-screen instructions.

    Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.

Registration information

When you install your software, be sure to register to get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars. You will also receive a complimentary benefit such as the new Hypatia Sans font and a Dreamweaver Plug-In.

Known issues

Please refer to Adobe Support for additional late-breaking information and known issues for all Creative Suite 3 applications. In addition, this site will include additional information about some of the known issues listed below.

  • On Macintosh, silent installation fails if the installation folder length is a single character. (1527377)
  • On Windows Vista, an "Activation- No connection" error screen appears when the activation link is clicked for the first time from Encore CS3, Illustrator CS3, and Flash CS3 Professional. (1524093)
  • Adobe CS3 Production Premium doesn't fully install when installed to an encrypted directory. (1520265)
  • On Macintosh, Illustrator CS3 crashes on quitting when Adobe CS3 Production Premium is installed on a system with a combination of the following security settings: "File Vault" and "Use secure virtual memory". (1518864)
  • On Macintosh, Encore CS3 fails to launch when Adobe CS3 Production Premium is installed on a system with a combination of the following security settings: "File Vault" and "Use secure virtual memory". (1518851)
  • On Windows, not able to restart the system with Adobe Device Central CS3 open. (1508993)
  • On Macintosh, Adobe Bridge CS3 fails to launch when Adobe CS3 Production Premium is installed to a custom location using French characters. (1507988)
  • On Macintosh, Adobe CS3 Production Premium applications won't launch when installed to a custom location which has the same name as the root drive. (1507698)
  • On Windows, the welcome screen option is not shown (a black window appears) on launch when Adobe CS3 Production Premium is installed to a custom location having special characters. (1505784)
  • Premiere Pro CS3, Soundbooth CS3, After Effects CS3, and Encore CS3 display a debug event error and do not launch if Adobe CS3 Production Premium is installed to a custom location having special characters (1505769)
  • On Macintosh, an empty folder called "Soundbooth" remains at "/Library/Applications Support" on the system even after uninstalling Adobe CS3 Production Premium completely. (1502742)
  • On Italian, Spanish, German, and French systems, the next button is enabled (where it should be disabled) and no error message appears when the installation location is set to a Read-Only directory (1502531)
  • On Windows, the Adobe CS3 Production Premium installer, when in repair mode, does not install or repair components if the location of the setup has changed from the previous installation setup location. (1486525)
  • On Macintosh, when installing to a directory having more than 255*2 characters, the installer reports and invalid directory but allows installation to continue and complete. Applications then crash on launch. (1428454)
  • On Macintosh, many files and folders remain on the system even after uninstalling Adobe CS3 Production Premium completely. (1410210)
  • On Windows, After Effects CS3 and Premiere Pro CS3 crash after throwing a series of error messages on launch when installed incrementally via the Adobe CS3 Production Premium installer. Rebooting fixes the issue. (1525645 and 1525582)
  • Premiere Pro CS3 doesn't launch when the CS3 Production Premium suite is installed over an existing installation of Premiere Pro CS3. Rebooting fixes the issue. (1525064)
  • Trial installations cannot be run silently for Adobe CS3 Production Premium. (1531703)
  • Dependent components (Protected and Third Party content) of a product can be installed even if the product has not been selected for installation. (1527419)
  • New compositions created from Encore CS3 Blu-ray based projects are being created using DV settings in After Effects CS3 when using Dynamic Link. (1392325)
  • After Effects CS3 projects do not appear in the Dynamic Link import composition dialog if they are located in the desktop directory on Intel based Macintosh machines. (1383273)
  • Dynamic Link clips from After Effects CS3 that have a background Color assigned appear with a black background in Encore CS3. (1329068)
  • The motion menu duration field in Encore CS3 does not update/display changes that were made to the duration of a linked composition in After Effects CS3 using Dynamic Link. (1263443)
  • Can't import After Effects CS3 compositions via Dynamic Link into Encore CS3 using Bridge CS3. (1253228)
  • On Windows Vista systems, using Dynamic Link to Drag & Drop a composition from After Effects to Encore does not work.
  • When using the After Effects CS3 "Capture in Premiere Pro CS3" feature, the duration of a clip is recorded differently in After Effects than in Premiere Pro after capturing using DV24P format (1529466)
  • PAL and NTSC HDV files do not display thumbnails in Bridge CS3 on Macintosh (1410877)

Customer care

Customer Service

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.

Support Plan Options and Technical Resources

If you require technical assistance for your product, including information on free and paid support options and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/. Free troubleshooting resources include Adobeâs support knowledgebase, Adobe user-to-user forums and more.

If you are having any issues with installing or uninstalling any of your Creative Suite 3 applications, please try rebooting your system prior to contacting Support.

Other resources

Individual product information

Adobe After Effects CS3 Adobe Premiere Pro CS3
  Read Me   Read Me
  New Features   New Features
       
Adobe Bridge CS3 Adobe Photoshop CS3 Extended
  New Features   Read Me
      New Features
       
Adobe Device Central CS3 Adobe Soundbooth CS3
  Read Me   Read Me
  New Features   New Features
       
Adobe Encore CS3 Adobe OnLocation CS3
  Read Me   Read Me
  New Features   New Features
       
Adobe Flash CS3 Professional Adobe Ultra CS3
  Read Me   Read Me
  New Features   New Features
     
Adobe Illustrator CS3  
  Read Me    
  New Features    

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