Adobe Creative Suite 3 Master Collection Read Me

Welcome to Adobe Creative Suite 3 Master Collection. This document contains product information, updates, and troubleshooting tips not covered in the Creative Suite 3 Master Collection documentation.

Creative Suite 3 Master Collection applications

  • Adobe Acrobat 8 Professional
  • Adobe After Effects CS3 Professional
  • Adobe Dreamweaver CS3
  • Adobe Encore CS3
  • Adobe Flash CS3 Professional
  • Adobe Illustrator CS3
  • Adobe InDesign CS3
  • Adobe Photoshop CS3 Extended
  • Adobe Premiere Pro CS3
  • Adobe Soundbooth CS3
  • Adobe OnLocation CS3 (Windows Only)
  • Adobe Ultra CS3 (Windows Only)
  • Adobe Bridge CS3
  • Adobe Device Central CS3
  • Adobe Stock Photos
  • Adobe Version Cue CS3

Minimum system requirements

Windows

  • Intel Pentium 4, Intel Centrino, Intel Xeon, Intel Core Duo (or compatible) processor (SSE2-enabled processor required for AMD systems)
  • Microsoft Windows XP with Service Pack 2, Windows Vista Home Premium, Business, Enterprise, or Ultimate (certified for 32-bit editions). Java Runtime Environment 1.5 required for Version Cue Server
  • 1GB of RAM or more recommended for DV; 2 GB of RAM or more recommended for HDV and HD; more RAM recommended when running multiple applications
  • 22 GB of available hard-disk space to install all components (up to 1 GB of additional free space may be required during installation)
  • Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD, SCSI disk subsystem preferred
  • 1280x1024 monitor resolution with 32-bit video card; Some 3D features in Photoshop Extended require a DirectX 9 capable graphics card with at least 64 MB of VRAM*; Adobe After Effects supported OpenGL 2.0 card (Nvidia recommended)
  • For SD/HD workflows, an Adobe-certified card for capture and export to tape visit www.adobe.com for supported devices and driver versions
  • OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape, transmit to DV device
  • DVD-ROM drive
  • Blu-ray burner required for Blu-ray disc creation
  • DVD+-R burner required for DVD creation
  • Microsoft DirectX or ASIO-compatible sound card
  • QuickTime 7.1.5 software required to use QuickTime features
  • Internet or phone connection required for product activation
  • Broadband Internet connection required for Adobe Stock Photos and other services

Mac OS

  • Multi-core Intel processors required. (Photoshop Extended, Illustrator, Flash Professional, After Effects Professional are Universal Binary and also work on Power PC G4 or G5 processors), OnLocation CS3 is a Windows application and may be used with Boot Camp.
  • Mac OS X v. 10.4.9
  • 1GB of RAM or more recommended for DV; 2 GB of RAM or more recommended for HDV and HD; more RAM recommended when running multiple applications
  • 25.5 GB of available hard-disk space to install all components (up to 1 GB of additional free space may be required during installation)
  • Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD, SCSI disk subsystem preferred
  • 1280x1024 monitor resolution with 32-bit video card; Adobe recommended graphics card for GPU-accelerated playback; For OpenGL support: OpenGL 1.4 capable graphics card with at least 64 MB of VRAM for some 3D features in Photoshop Extended; Adobe After Effects supported OpenGL 2.0 card (Nvidia recommended)
  • DVD-ROM drive
  • Blu-ray burner required for Blu-ray disc creation
  • SuperDrive required for DVD creation
  • Core Audio -compatible sound card
  • QuickTime 7.1.5 software required to use QuickTime features
  • Internet or phone connection required for product activation
  • Broadband Internet connection required for Adobe Stock Photos* and other services

* Online services, including, but not limited to, Adobe Stock Photos and Adobe Connect, may not be available in all countries, languages, and currencies. Availability of services is subject to change. Use of online services is governed by terms and conditions of a separate agreement and may be subject to additional fees. For details, visit www.adobe.com.

Install your software

Note that on systems with slower hard drives, slower DVD drives, or minimum RAM, installation of Adobe CS3 Master Collection can take over two hours.

  1. Before you install, close all applications currently running on your systemâ”including other Adobe applications, Microsoft Office applications, and browser windows.
  2. Do one of the following:

    • Windows:
      • Insert the DVD in your drive, and follow the on-screen instructions. If the installer does not launch automatically, navigate to the Adobe CS3 folder found at the root level on your disk and double-click Setup.exe to start the installation process.
      • If you downloaded the software from the web, open the folder, navigate to the Adobe CS3 folder, double-click Setup.exe, and then follow the on-screen instructions. 
    • Mac:
      • Insert the DVD in your drive, and follow the on-screen instructions. If the installer does not launch automatically, navigate to the application folder found at the root level on your disk and double-click Setup Mac OS) to start the installation process.
      • If you downloaded the software from the web, open the folder, navigate to the application folder, double-click Setup, and then follow the on-screen instructions.

    Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web). Before you begin additional installations or reinstallations, please make sure the installer is in the same drive or location it was during the original installation.

Uninstall your software

Note that on systems with slower hard drive or minimum RAM, uninstallation of Adobe CS3 Master Collection can take over two hours.

  1. Before you uninstall, close all applications currently running on your system including other Adobe applications, Microsoft Office applications, and browser windows.
  2. Do one of the following:
    • In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the on-screen instructions.

       
    • In Windows Vista, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the on-screen instructions.

       
    • IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications/Utilities/Adobe Installers. Authenticate as an administrator, then select Remove Components and follow the on-screen instructions.

Purchase from a trial

Choose Activate from the Help menu and follow the on-screen instructions.

Note: If you decide to purchase a different product than you installed for the trial, you will need to uninstall and reinstall the software. For example, if you install a trial of Adobe Creative Suite 3 Master Collection, but you decide to purchase only Adobe Illustrator, you will need to uninstall the trial version of the Master Collection before installing the standalone version of Illustrator that you purchased. For more detailed information, visit www.adobe.com/go/tbinfo

Volume licensing customers cannot purchase from a trial directly. After evaluating a Creative Suite 3 product, you must uninstall the trial and install the product using the volume licensing media and serial number. Refer to the Uninstall your software  section of this document for instructions. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.

Electronic licensing

Adobe software may include electronic license (e-license) management technology to ensure compliance with the Product License Agreement. When present, this technology prompts you to verify the license of your product within 30 days after you start it for the first time. If prompted, verification is mandatory.



The on-screen prompt may ask you to activate the software. This verification process does not collect, transmit, or use any personally identifiable information. To learn more, visit the Adobe web site at http://www.adobe.com/activation.



Activate software:

  1. If the Activation dialog box is not already open, choose Help > Activate.
  2. Follow the on-screen instructions.

    Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.

Registration information

When you install your software, be sure to register to get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars. You will also receive a complimentary benefit such as the new Hypatia Sans font and a Dreamweaver Plug-In.

Font installation

There are additional fonts on the installation disk. For information on installing these fonts, see http://www.adobe.com/go/learn_fontinstall_en.

Known issues

Please refer to Adobe Support for additional late-breaking information and known issues for all Creative Suite 3 applications. In addition, this site will include additional information about some of the known issues listed below.

Install / Uninstall

  • It is strongly recommended that you close all applications and do not startup or install any additional applications during Master Collection installation. Doing so could result in installation failure. (1544457, 1544583)
  • Installation cannot proceed if monitor resolution is set to less than 1024x768. To workaround, change monitor resolution to 1024x768 or greater and perform the installation. (1537985, 1508787)
  • On Macintosh, silent installation for Master Collection fails if installation folder length is single character. (1525628)
  • On Macintosh, Illustrator CS3, Encore CS3, and Adobe Help Viewer 1.1 crash on quit when Master Collection is installed on system with the combination of the following security settings ON: "File Vault" and "Use secure virtual memory". (1517890, 1518864, 1518851)
  • On Macintosh, Photoshop fails to launch when Master Collection is installed on system with the combination of the following security settings ON: "File Vault" and "Use secure Virtual memory". (1517320)
  • When installing to a custom location, avoid the use of special characters in the file path, especially "/ $ %. Use of special characters may prevent the Master Collection components from launching correctly. (1504828, 1505784, 1505769)
  • We strongly recommend that you restart your system after performing any installation changes to the Master Collection components. If any components fail to launch after making changes, restarting the system will usually fix the problem. (1513159, 1525645, 1525582, 1531703)
  • If you launch Acrobat 8 as the first application following the installation of Creative Suite 3, you will receive the message, "You must launch another Creative Suite application". Launch any other program included with Creative Suite 3 to successfully activate. (1361461)
  • The following CS2 applications can not be installed after Creative Suite 3 is installed.
    • InDesign CS2, Illustrator CS2, and Acrobat 7 will hard stop when you try to install.
    • InDesign, Illustrator, and Acrobat install options will be grayed out if you try to install Creative Suite 2 Premium.
    To successfully install both the CS2 and CS3 applications, first uninstall the CS3 application, install the CS2 application then re-install the CS3 application. Mac OS only. (1472010)
  • When you install any edition of the Adobe Creative Suite 3 family or a CS3 component on Windows, Bonjour for Windows will be installed as a service on the machine. Bonjour for Windows is Apple networking software which is used by Adobe Version Cue CS3 client applications to dynamically discover Version Cue Servers on the local network.The Bonjour Printer Wizard and Bonjour plug-in for Internet Explorer are not installed as part of Adobe Creative Suite 3 or CS3 component installation. (1510022)
  • Creative Suite 3 will automatically remove Acrobat 3D (versions 7 or 8) when installing.

    If Acrobat 3D 7 is currently installed and you install Acrobat Pro 8 it will be recommended you auto uninstall, however you can disregard this and both will be installed. This means you still have the 3D toolkit installed even though your PDFMaker, PDF Printer etc has been overwritten by version 8.

    If Acrobat 3D 7 is currently installed and you install CS3 you will be required to auto uninstall Acrobat 3D 7. If you try to install Acrobat 3D 7 afterwards you receive a message that a later version is already installed and you cannot re-install.

    This means you have to decide whether you want Acrobat 8 or Acrobat 3D 7. If you prefer to retain Acrobat 3D 7, select to do a Custom Install of CS3 and deselect Acrobat 8 so it is not installed.

     
  • Please note some files will remain on your system following an uninstall of Creative Suite 3 applications. For a complete list, please refer to the Adobe Support site.

Working with Bridge CS3, Version Cue CS3, and XMP

  • When copying managed files from Bridge CS3 to the local system, copy/paste will not work, however you can drag and drop managed files to the desktop. (1455818)

     
  • Stacks are not saved in Version Cue projects after Bridge CS3 is closed and re-launched. Image Stacks are local and cannot be shared in Version Cue projects. Image Stacks created on local drives will not be lost when Bridge CS3 is closed and re-launched. (1481693)

     
  • Version Cue is not accessible via Dreamweaver CS3, Fireworks CS3, and Contribute CS3. (1475466)

     
  • Version Cue server backups can not be reloaded to restore a server if the server has been reinstalled. This only happens if you use the Control Panel to move the data and backup folders from the default location to somewhere else. In this case to fix the issue you can manually copy from your moved location to the default Version Cue Server install location. Mac OS only. For additional details on this issue, please refer to the Adobe Support site. (1465792)

     
  • Copy/Paste is grayed out and you can not drag/drop from Version Cue projects in Bridge to the local file system. If there are no local project files, you are unable to drag and drop directly from Version Cue projects to the local file system. You must first synchronize the files or from within Bridge, drag and drop the files to the local system short-cuts found either in the Favorites panel or the Folders panel. Synchronize, and then use the replicas. (1455818)

     
  • Microsoft Vista Virtual Folders are not supported in Bridge CS3.

Acrobat 8 Professional

  • Working in Acrobat 8, you are not able to create a .pdf file from InDesign CS3. The .pdf file can be created by working directly in InDesign and exporting to .pdf. (1397649)

Working with After Effects CS3 and Encore CS3

  • New After Effects compositions created from Encore always use DV settings, regardless of the project settings in Encore. To use HD and other resolutions, change the composition settings in After Effects after the composition has been created. (1392325)

     
  • After Effects CS3 projects do not appear in the Dynamic Link import composition dialog if they are located in the desktop directory on Intel based Macintosh machines. (1383273)
  • Dynamic Link clips from After Effects CS3 that have a background Color assigned appear with a black background in Encore CS3. (1329068)

Customer care

Customer Service

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.

Support Plan Options and Technical Resources

If you require technical assistance for your product, including information on free and paid support options and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/. Free troubleshooting resources include Adobe support knowledgebase, Adobe user-to-user forums and more.

If you are having any issues with installing or uninstalling any of your Creative Suite 3 applications, please try rebooting your system prior to contacting Support.

Other resources

Individual product information

Adobe Acrobat 8 Professional Adobe InDesign CS3
  New Features   Read Me
      New Features
       
Adobe After Effects CS3 Adobe Photoshop CS3 Extended
  Read Me   Read Me
  New Features   New Features
       
Adobe Bridge CS3 Adobe Premiere Pro CS3
  New Features   Read Me
      New Features
       
Adobe Device Central CS3 Adobe Soundbooth CS3
  Read Me   Read Me
  New Features   New Features
       
Adobe Dreamweaver CS3 Adobe OnLocation CS3
  Read Me   Read Me
  New Features   New Features
       
 
Adobe Encore CS3 Adobe Ultra CS3
  Read Me   Read Me
  New Features   New Features
       
Adobe Flash CS3 Professional Adobe Version Cue CS3
  Read Me   Read Me
  New Features   New Features
       
Adobe Illustrator CS3  
  Read Me    
  New Features    

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