Visit the Adobe Stock page and sign in with your Adobe ID and password.
For general information about using Adobe Stock assets, see Using the Adobe Stock website.
In the upper-right corner, click your name and choose License History. The License History page displays the list of Adobe Stock assets you've purchased.
Click the ID number to the right of the image you want to download.
Click the down arrow () next to Save To My Library.
If the problem still occurs, try one or more of the following solutions: