Some applications or services cause system errors or freezes when running concurrently with Adobe applications. Services are specialized programs that perform functions to support other programs. Before starting your Adobe application, disable other applications, including startup items (items that start automatically with Windows), and services using Selective Startup.
Important: When you deselect Load System Services in Selective or Diagnostic Startup, you permanently delete all restore points for the System Restore utility. If you are concerned about deleting your restore points, keep this option selected, and then test the problem. It's sometimes necessary to turn off System Services eventually to fully test the issue.
Note: The commands in these steps can vary slightly depending on your system configuration.
Important: Reenable the FLEXnet Licensing Service if you are troubleshooting an Adobe CS2, CS3, or CS4 product. The FlexNET Licensing Service is required for most Adobe products. When it is not enabled, your Adobe product doesn't launch. Adobe CS5 products and later do not use the FLEXnet Licensing Service.
Note: When you restart are notified that the System Configuration Utility has changed the way that Windows starts up. Click OK, and when the System Configuration Utility appears click Cancel.
For details, search for these topics in the Microsoft Windows Help system:
- (Windows XP) “How to troubleshoot configuration errors by using the System Configuration utility in Windows XP” (Article ID: 310560)
- (Windows Vista) “How to use the System Configuration utility to troubleshoot configuration errors in Windows Vista” (Article ID: 950093)
- (Windows 7) “Run Selective Startup using System Configuration"
Twitter™ and Facebook posts are not covered under the terms of Creative Commons.