To get assistance from Adobe's Customer Service and Technical Support self-help pages, it's sometimes necessary to know what type of software license you have. The following questions and answers help you determine if you have a single-user or multiuser Adobe product.
Single-user products are software products that are licensed for only one user. All boxed products, for example, are single-user products.
A volume license allows multiple users to access Adobe software simultaneously.
If you personally bought the Adobe product you're using, then you probably have a single-user license. Single-user licenses are available from the Adobe Store, Adobe Customer Service via the phone, and software resellers.
You are probably using a volume license of Adobe software if you fall into any of the following categories: