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  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learn how to view and download badges using the Learning Manager Learner app.


Badges are a measure of achievement that your employee can earn upon completing a course. Adobe Learning Manager introduces one of the latest e-learning concepts called Badges. Professionals across the globe use these badges as a representation of particular skill or a learning achievement.

Badges help learners to better define themselves and showcase their granular set of skills in addition to bringing credibility and good visibility for learners.

Viewing and downloading badges

As a learner, you can view badges from the My Achievements widget on the Learners Home page. A list of badges appears at the top of the page adjacent to your profile. At a time, you can view only up to seven Badges on the home page. However, you can view complete list of badges in dialog, when you click any badge.

Recently achieved badges are displayed at the left most part of the list followed by yet-to-achieve badges. You can notice 40% opacity for yet-to-achieve badges as compared to achieved badges, for better identification.

Click any badge to get a list of all the badges acquired by you. You can also view all the available badges aligned to respective courses. In yet-to-achieve badges, click course name to view the course that is aligned to the badge. A sample snapshot is shown below for your reference.

Click Download All Badges link to download all of your acquired badges in zip format. You can also download an individual badge by clicking the cube icon adjacent to each badge name.

Download badge as PDF

You can also download a set of badges or an individual badge in PDF format.

  • Click Download All Badge Records to download the badges acquired by you as PDFs. 
  • To download individual badges, select the badge and click the pdf icon adjacent to the badge name. 

For certificates with expiry i.e., recurring certificates, Learning Manager mentions the validity date for the certificate. The dates will appear in the UI and on the certificate PDF.

Open badges


The Open Badges backpack platform, which Learning Manager supports, is being retired. At present, Learning Manager does not support Open Badges.

Open badges is a standard to recognize and verify learning for the learners. You can use these badges to showcase your achievements online.

Learning Manager supports open badges concept for its learners. You can use the downloaded badges as open badges. Each badge that you download has the metadata information that supports the new open badge standard.

Support for Badgr badges

Learners can integrate their learning platform account with their Badgr account. This enables learners to share badges to social websites via their Badgr account. Badgr also offers authenticable badges based on the backpack standard, which means the badges are verified.

Open badges are badges which have some metadata embedded into the badge image. This metadata gives information about the issuer, the recipient, the task achieved, validity of the badge etc. Badgr backpack will be accessible directly from Learning Manager for providing a central place to store all badges and share them. Learners can login to their Badgr account and establish the integration. From then on, badges achieved in Learning Manager get uploaded to Badgr account automatically.

Once the Administrator enables the option Badgr Integration, a learner can then integrate with Badgr and configure his/her badge. To integrate, learner need to login to the Badgr account from Learning Manager. 

Note: Learning Manager does not offer a Badgr account as a part of this integration. Learner should create his/her own account and integrate with Learning Manager. 

A Learner must have a Badgr account created before establishing a connection from Learning Manager.

In the Learner app, in Badges page, there is an option called Configure Badgr. If the option is clicked, a dialog will launch, where the status of the connection should be displayed as Connected/Not Connected.

List of badges
List of badges

Badge update

A Learner can update his/her badge to the latest badge by selecting the badge and clicking Update in the top right section of the page. A badge update happens in case of any changes in Badge image or Badge from the Learning Object by an Admin/Author.

This process of updating the page is called Manual rebake. In this case, the badge gets reuploaded to Badgr backpack after baking is completed even if it has the same badge image/name. After updating the badge, the  Learner receives a notification that update is completed.

Badge update
Badge update

Frequently Asked Questions

1. How to download Badge as learner?

On the badges page, You can download a Badge as an image or in PDF format. Choose a skill or a course, and click either PDF or Badge.

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