Are you viewing the right article?
This article refers to Digital Publishing Suite. For the AEM Mobile article, see Installation and setup.
The Adobe Digital Publishing Suite is available for InDesign CC 2014. The DPS tools are not available for InDesign CC 2015 and later. Update the full set of tools by downloading and installing the DPS Desktop Tools for InDesign CC (2014) installer from the appropriate link below.
The Desktop Viewer is no longer supported. We recommend that you use mobile devices for previewing.
If you experience problems installing the tools, see the Common installation issues section later in this article.
DPS App Builder (Mac OSX 10.7 or later only)
In InDesign, choose Help > Updates, and update DPS Desktop Tools.
The DPS Desktop Tools installer installs the Folio Overlays panel, the Folio Builder panel, a required InDesign plugin, DPS App Builder, and the Desktop Viewer. (The Desktop Viewer is no longer recommended as an accurate preview tool. Instead, use on-device preview.)
Whenever a new version is released, it can take a few days for the newest installer to be included in the InDesign Updates installer. During this period, you can update the DPS Desktop Tools by downloading and running the most current installer using the above links.
If you have an iPad, an iPhone, an Android tablet, a Kindle Fire, or a Windows device that runs 8.1 or later, install the most current version of the Adobe Content Viewer from the store. In the store, search for “Adobe Content Viewer.”
Whenever a new set of tools is released, choose Help > Updates in InDesign and update the DPS Desktop Tools.
Adobe Content Viewer for the Desktop fails to work
The Adobe AIR v20 release requires 64-bit applications on the Mac OS X. This is preventing the Adobe Content Viewer for Desktop to run on Mac OS X when AIR v20 is installed. A "The required native extension for this application is missing" error message appears.
The DPS team does not plan to update the Adobe Content Viewer for Desktop (desktop preview tool) for previewing DPS content in InDesign. We recommend that you use on-device preview for a more accurate previewing experience.
"Please update your app" error message
When customers attempt to download new folios in your branded viewer app, the following message appears: "Please update your app. This issue is available for download, but requires a newer version of the app."
If customers are getting this error, the viewer version of the folio is higher than the viewer version of the app. To fix this problem, either publish the folio using an older viewer version that is compatible with your app, or submit a new version of your app to the store.
For details, see this article: http://helpx.adobe.com/digital-publishing-suite/kb/please-update-app-download-folio.html
"This version of DPS App Builder has expired" error message
This message appears when you're trying to use an older version of DPS App Builder when a newer version is available. The solution is to install a new version of DPS App Builder.
However, in some instances, this message continues to appear after you've re-installed DPS App Builder. First, make sure that you are using Mac OSX 10.7 or later; Mac OSX 10.6.8 is no longer supported. Also, make sure that you clean the cache in your web browser before downloading the newest version of DPS App Builder. In some instances, the browser cache leads to an older version of the installer to be downloaded.
"You do not have a compatible Digital Publishing Plug-in" error message
After updating your Folio Producer tools, this error message tells you to download the Folio Producer tools, but you have the most current Folio Producer tools and panel. This problem sometimes
In Windows, use the Control Panel (Add/Remove Programs) to uninstall the tools.
In Mac OS, use the uninstaller located in Applications > Utilities > Adobe Installers.